Service/Branch Manager (F&B industry)

Company Background:

We are representing one of a well known Pastry Cafe and as they are expanding, they are looking for Branch Manager to be based in JB.

Job Description:

• Recruiting, interviewing and training staff to follow restaurant procedures
• Greeting and advising customers
• Maintaining safety and food quality standards
• Ensuring compliance with licensing, hygiene and health and safety legislation
• Promoting and marketing the business.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Preparing and presenting staffing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability
• Making improvements to the running of the business and developing the restaurant
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Job Requirements:

• Minimum possess a diploma/bachelors degree in Business Administration, Management, or any related field.
• Must have at least 5 years experience as assistant manager or restaurant manager.
• Strong leadership, communication, and interpersonal skills.
• Must have experience running at least a 60-seat restaurant. 
• Excellent organizational and multitasking abilities.
• Proficient in financial management and budgeting.
• Ability to analyze data and make informed decisions.
• Knowledge of industry and market trends.
• Willing to work on weekend and rotation shift

If interested please submit your updated resume to balqis@ talentrecruit.com.my

Consultant in charge:

Balqis | balqis@ talentrecruit.com.my