Leasing Assistant Manager (Based in Kepong)

Client Background:

We are representing a company well known for their involvement in the retail and property development, and has a strong focus on enhancing commercial spaces, blending modern infrastructure with cultural elements in key urban areas. Their projects aim to attract a diverse mix of tenants, especially in retail and wholesale sectors.

Job Description:

• Manage day-to-day relationship with the partners and tenants includes operational issues.
• Support the organization within every area of Tenant Management including assist and support Leasing Manager to attend leasing-related activities to secure and monitor occupancy of the company's properties.
• Maintaining and sustaining the mall operations from time to time.
• Responsible for Tenants sales submission (average 95%) and system update.
• Establish and maintain comprehensive / updated Tenants Relations Management database and filing system for all tenants (ie. Sales information, licenses, permits, insurances, agreements and other correspondences).
• Coordinate, prepare and distribute work orders to relevant department(s).
• Report, monitor and follow-up with relevant department on tenants complaints and resolution.
• Support Operations in the event that tenant is not adhering to malls House Rules, Agreement and other required manuals in the way of recommending approach towards tenants.
• Collaborate with other departments for improvement of tenants performance as well as tenancy and leasing operations.
• Develop and maintain good relationships with all stakeholders to retain existing tenants and attract prospects for occupancy growth
• Coordination with Tenant Admin (SO), i.e. tracking of signatory status and sending of documents.
• Obtaining approval for closure applications, i.e. Festival closure, early closure for co. event, etc.
• Mailbox key coordination new handover, replacement of key or lock.
• Preparing required information prior to Tenants meeting.

Qualifications:

• Certificate or Advance/ Diploma in Real Estate, Marketing, Business or ither related fields
• Minimum 2-3 years experience in Shopping Centre Management / Leasing / Tenant Coordination.
• Candidate specializing in property/real estate or equivalent will be an added advantage

• Strong analytical skills and ability to handle difficult situations

• Sound knowledge of retail market

• Knowledge of strata will be an added advantage

• Team player, meticulous and customer oriented with good management, organizational and interpersonal skills