Job Openings
Senior Retail Consultant (Basic + Attractive Commission with EPF & SOSCO)
About the job Senior Retail Consultant (Basic + Attractive Commission with EPF & SOSCO)
Location: Merdeka 118, Kuala Lumpur
Employment Type: 1-Year Contract (Renewable / Convertible to Permanent Staff)
Working Hours
- 9:30 AM – 10:00 PM
- Max. 45 working hours per week
- Monday – Sunday (Rotational Shifts)
- 6 Working Days per Week
Compensation & Benefits
- Basic Salary: RM 3,000 – RM 4,500 (based on experience)
- Sales Incentives
- Shift Allowance
- OT Claim
- Mobile Phone Rebates
- Mandarin Speakers Allowance
Job Responsibilities
- Customer Consultation & Sales
- Advise customers on the best mobile plans, devices, and broadband options for their needs.
- Recommend upgrades and add-ons to boost sales and consistently meet targets.
- Provide high-quality service to build strong, lasting customer relationships.
- Handle customer questions, complaints, and tough issues professionally and efficiently.
- Process account activations, renewals, and device upgrades smoothly.
- Keep all paperwork and data entry accurate and in line with company rules.
- Stay updated on the latest promotions, deals, and new product launches.
- Represent the company at roadshows and marketing events to attract new customers.
- Step in to lead the team and manage store operations when needed.
- Train and mentor new team members to help them get up to speed quickly.
Qualifications
- Diploma or Degree holder with at least 5 years' experience in Sales & Service, preferably in the telecommunications or mobile industry
Requirements
- Experience in sales, retail or telecom is an advantage
- Strong communication and customer service skills
- Good command of English & Bahasa Melayu (Mandarin is a plus)
- Basic Microsoft Office & computer skills
- Able to work shifts, weekends & public holidays
If Interested, Please Whatsapp:
Izza 017-9122461
Shahira 010-4255501
Sabrina 011-18814140
Rachel 010-28536382