Job Openings Retail Consultant (With Attractive Commission)

About the job Retail Consultant (With Attractive Commission)

Location: Merdeka 118, Kuala Lumpur
Employment Type: 1-Year Contract (Renewable / Convertible to Permanent Staff)

Working Hours

  • 9:30 AM – 10:00 PM
  • Maximum 45 working hours per week
  • Monday – Sunday (Rotational Shifts )
  • 6 Working Days per Week

Compensation & Benefits

  • Basic Salary: RM 2,150 – RM 2,500 (Based on Experience)
  • Sales Incentives
  • Shift Allowance
  • OT Claim
  • Mobile Phone Rebates
  • Mandarin Speaker Allowance 

Job Responsibilities

    Customer Consultation & Sales
    • Advise customers on the best mobile plans, devices, and broadband options for their needs.
    • Drive branch revenue by upselling and cross-selling to meet and exceed sales targets.
    Customer Service & Escalation Handling
    • Deliver excellent customer service to build strong, lasting relationships.
    • Resolve customer inquiries, complaints, and service issues professionally and efficiently.
    Account Management & Compliance
    • Process new account activations, plan renewals, and device upgrades smoothly.
    • Ensure all customer documentation and transactions follow company procedures and rules.
    Product Knowledge & Promotions
    • Stay fully updated on the latest promotions, marketing campaigns, and product launches.
    • Use current promotional offers to attract customers and provide accurate information.

Qualifications

  • Degree in any field (Fresh graduates are encouraged to apply)
  • Diploma holders with a minimum of 2 years' sales & customer service experience (Telecom industry preferred)

Requirements

  • Experience in sales, retail or telecom is an advantage
  • Strong communication and customer service skills
  • Good command of English & Bahasa Melayu (Mandarin is a plus)
  • Basic Microsoft Office & computer skills
  • Able to work shifts, weekends & public holidays

Join Our Team & Grow Your Career in Telecom Sales!
If Interested, Please Whatsapp:
Izza 017-9122461

Shahira 010-4255501

Sabrina 011-18814140

Rachel 010-28536382