Job Openings
Deployment Specialist
About the job Deployment Specialist
Responsibilities:
- Physical Deployment of Video Analytics solutions:
- Deliver and install hardware to deploy Ailytics AI solutions by connecting to the camera system.
- Troubleshooting:
- Troubleshoot and resolve technical issues to ensure customer satisfaction.
- Platform Administration:
- Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.
- Cross-functional collaboration:
- Coordinate internal resources to address customer requirements effectively.
- Work collaboratively with internal teams to enhance the overall customer experience.
- Provide constructive product feedback and suggestions to Ailytics technology team.
- Documentation:
- Contribute to the development of operational processes, blueprints, and best practices as the team evolves.
Requirements:
- Willingness to learn
- Demonstrated resilience learning/executing
- Demonstrated experience with IP and Subnet
- Demonstrated experience with BIOS, Windows Setup
- Demonstrated experience with IP Cameras and troubleshooting
- Possesses a Class 3 License or equivalent
- Good communication, interpersonal, and problem-solving skills.
- A service mindset with a passion for working with technical customers.
- Customer-first mentality with a high dose of empathy.
- Self-starter, growth mindset, and able to work cross-team.