German Customer Service Advisor in Cyprus

Are you a vibrant and responsible individual seeking an incredible job in the
beautiful city of Limassol?

If you are passionate about delivering exceptional customer support and want to embark on an exciting adventure, we have the perfect opportunity for you!

Join our team in Limassol, Cyprus as a German Customer Service Agent, where you will have the important role of communicating with our clients and assisting them with their inquiries in a professional and polite manner.

Conditions:

• Salary: 1500 gross per month.
• Performance Bonus.
• Full-time 40h per week on 24/7 basis.
• Office in Limassol, Cyprus. On-site.
• Languages: Native German + English (B2 or C1).
• Contract Length: ongoing.
• Development opportunities.
• Relocation package to Limassol, Cyprus.
• Medical insurance.
• Valid EU passport - mandatory.

Responsibilities:

• Responding to client account queries via email, telephone calls, and chat, ensuring excellent customer service.
• Opening and maintaining customer accounts by accurately recording account information.
• Resolving product and service problems by identifying the cause, explaining the best solution, and following up to ensure resolution.
• Contributing to the team effort by accomplishing related results as needed.
• Managing a large volume of incoming calls, emails, and chats.
• Identifying and addressing customers' needs to achieve satisfaction.
• Following communication procedures, guidelines, and policies.

We look forward to receiving your application and exploring the possibility of having you join our dynamic team in Limassol, Cyprus.

To apply, please submit your resume, portfolio, and any other relevant materials to acsoares@talentoom.co.

We look forward to reviewing your application and discussing this opportunity further.