R108 - Customer Success Manager

Customer Success Manager

Ever wanted to be part of someone's biggest breakthrough?

You'll coach amazing people using brain science.

You'll join a team that's been featured on Jennifer Hudson's show.

If this sounds like you, keep reading.

The Role

• Lead weekly group coaching calls focused on personal transformation.
• Run 1:1 coaching sessions with clients in our signature programs.
• Track each client's progress and hold them accountable in a personalized way.
• Create a safe, grounded space where clients can have real breakthroughs.
• Work directly with Emily and the team to keep evolving the program.

This Is For You If

• Naturally Empathetic: You genuinely care about people's growth and connect easily with clients from all walks of life.
• Emotionally Intelligent: You read between the lines. You respond with wisdom, not scripts.
• Growth-Minded: You live what you teach. Personal development is a real part of your life, not a buzzword.
• Detail-Oriented: You notice the small things that make a client feel truly seen and supported.
• Calm Under Pressure: When emotions run high on a call, you stay grounded and hold the room.

Skills & Experience

Must-Haves:

• Excellent written and spoken English.
• 2+ years in coaching, counseling, client success, or a similar people-facing role.
• Confident facilitating group calls and workshops.
• Strong active listening and question-asking instincts.
• Comfortable with Zoom, Slack, and standard digital tools.

Nice-to-Haves:

• Background or genuine interest in psychology, neuroscience, or behavioural change.
• Experience inside a wellness, mindset, or personal development program.
• Familiarity with accountability frameworks (habit tracking, weekly check-ins, etc.).

What We Offer

• Compensation: $2,300 USD/month, depending on experience.
• Schedule: Fully remote with flexible scheduling.
• Type: Full-time contractor.

About Us

If you're all about good vibes, big impact, deep conversations, and helping people actually change their lives, we want you on our team.

We're fun. We're driven. We care a lot. And we're growing fast.

Sound like your kind of crew? Let's build something magical together.

Ready to Apply?

Submit your application below. We will be in touch soon.

Note: Only resumes in English will be considered.

In the form, please respond "coaching" to the "Why should we consider YOU for this position?" question.

Important Note: This is a contractor position, not an employee role.