About the job Dental Receptionist
A part-time permanent (or full time if you are happy to engage in nursing duties some days) as a dental receptionist to help play a crucial role in the smooth operation of a dental office by often being the first point of contact for patients and being responsible for providing excellent customer service while managing various administrative tasks.
- Requires Dental Receptionist Experience
- Based in Southern River, Perth
- Salary: Competitive
Responsibilities:
- Greet and welcome patients professionally.
- Schedule and manage appointments.
- Collect and update patient information.
- Verify insurance coverage and process claims.
- Handle payments and financial transactions.
- Respond to patient inquiries via phone and email.
- Maintain and organize patient records.
- Keep the reception area clean and organized.
- Assist with administrative tasks and data entry.
- Offer patient comfort and support in the waiting area.
- Send appointment reminders and follow-up on missed appointments.
- Handle dental emergencies and direct patients accordingly.
Your next employer is a distinguished company with a decade of experience in the industry, making them a well-established and reputable presence in the local community. Their name is synonymous with professionalism and high-quality service. What sets them apart is their exceptional team, which is not only highly skilled but also incredibly supportive, fostering an environment where employees can thrive and grow. Joining this organization promises not just a job, but an opportunity to be part of a team that values your contributions and provides the tools and support necessary for your professional development.
Requirements:
- Dental receptionist experience required.
- Strong customer service and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Proficiency in office and dental office management software.
- Effective verbal and written communication skills.
- Ability to maintain patient confidentiality.
- Collaborative and team oriented.
- Adaptability in a fast-paced environment.
- Compassionate and empathetic attitude