About the job Client Partner Relationship
We are seeking a dynamic and experienced professional to take on the role of Client Partner Relationship. This individual will drive growth, build strategic client relationships, and deliver value through cutting-edge solutions. The ideal candidate will bring deep expertise in consulting, business transformation, and utilities-focused innovation, coupled with exceptional leadership and relationship-building skills.
Scope of Expertise:
Technical:
- Grid Modernization including ADMS, DMS, OMS, SCADA, IT OT integration
- Energy Transition including DERMs, DRMS, DNO DSO Transition and Behind the Meter Services
- Engineering Construction & Operations (ECO) + GIS
- Consulting capabilities across Digital Experiences & Design Thinking
- Technology enabled Business Transformation, CxO Advisory including M&A, New Ways of Working, Vendor Consolidation & Target Operating Model.
- Proficiency in program methodologies (PMP, Prince2) and project management tools (MS Project, JIRA).
- Strong communication and problem-solving skills
- Experience with utility infrastructure, metering systems, and communication networks.
Sell & Deliver:
- Big picture orientation, conceiving effective strategies to drive growth.
- Entrepreneurial drive with a can-do attitude and pragmatic approach
- Outstanding leadership, communication, relationship building and networking skills on the client side, ecosystem partners and internal organization.
- Successful in generating consulting business from new and existing accounts and have the capability to drive and lead customer relationships into multimillion-dollar engagements.
- Proven track record of winning transformational and strategic consulting sales, and strong focus on account planning, business development strategies, participating in large integrated deals, governance, delivery, and operational management.
- Delivery and program expertise with experience in handling multi shore consulting projects with distributed teams delivering sustainable customer value.
- Know-how to comprehend complex scenarios, propose effective implementation plans & solutions in tackling challenges.
Driving Transformation:
- Ability to probe customers, engage in conversations to uncover the underlying problems and shape the challenges into structured problem statements.
- Significant transformation proposition definition and engagement shaping using core and disruptive technologies to solve business problems for tangible business benefits at large enterprise clients.
- Be a champion and passionate advocate for transformation in the Utilities landscape to reposition Wipro as a strategic partner to accelerate and sustain customer value. The individual must be an ambassador for Digital Adoption and the Digital Transformation for the industry.
- Influential internal change agent with gravitas and business building mindset
- Ability to drive and lead the strategic execution, manage change, build relationships with clients, partners, motivate teams and achieve results.
- Have a good understanding of IT and digital technology especially those which are new and emerging, including its application to the Grid Modernization and Energy Transition.
Talent Management:
- Creative, collaborative, and motivating consulting leader who can focus diverse teams on common outcomes and goals.
- Nurturing, developing, mentoring of top talent into future consulting business leaders.
- Execution of organizational people strategy with strong collaboration from HR and Recruitment leads.
- Proactively seeks opportunities to attract top diverse talent at all levels.
- Exemplary professional and corporate track record, delivering concise and effective communications with authority.
- Highly adaptable in dynamic environments and integrates effectively into a global matrix environment.
- Strong desire to learn and shape your own career path, paving the way for your successor each time you progress.
Thought Leadership:
- Ability to converse with industry leaders, analysts and formulate POV on trends.
- Proactively propose solutions, investment decisions along with published artifacts, industry speakerships, analyst interactions etc.
- Internal content and offerings creator, writes publications, blogs and whitepapers.
- Utilizes social media effectively with their digital presence.
- Strong domain knowledge and experience of developing and delivering strategic business and transformative initiatives with a significant focus on Grid Modernization and Energy Transition.
Requirements:
- Bachelor's or Master's degree in related fields.
- 10 - 15 years of experience as Account Manager/Business Manager in utility industry.
- PMP or other relevant certifications are desirable.
- Strategic thinking and entrepreneurial drive to devise growth-oriented business strategies.
- Demonstrated ability to uncover client challenges and craft tailored transformation initiatives.
- Exceptional leadership in managing teams, motivating talent, and driving organizational change.
- Thought leadership, including publications, public speaking, and a strong digital presence to showcase expertise.
- A collaborative approach with a focus on relationship building and client success.