Implementation Manager HRIS

Job Title: HRIS Implementation Manager

Job Summary

The HRIS Implementation Manager is responsible for managing the end-to-end implementation of HR Information Systems (HRIS) for clients, from initial planning and system configuration through go-live and post-implementation support. This role serves as the primary liaison between clients and internal teams to ensure successful delivery aligned with business and HR requirements.

Key Responsibilities

1. Project & Implementation Management

• Lead and manage the full HRIS implementation lifecycle for clients.

• Define project scope, timelines, milestones, and deliverables.

• Ensure projects are delivered on time, within scope, and meet quality standards.

2. Client & Stakeholder Management

• Act as the main point of contact for clients throughout the implementation phase.

• Gather, analyze, and document client HR and business requirements.

• Provide consultative recommendations to align HRIS solutions with client processes.

3. System Configuration & Testing

• Oversee system configuration based on agreed requirements.

• Coordinate with technical teams on data migration, system integration, and customization.

• Manage and support User Acceptance Testing (UAT) prior to go-live.

4. Training & Documentation

• Conduct system training sessions for administrators and end users.

• Prepare implementation documentation, user guides, and standard operating procedures (SOPs).

5. Go-Live & Post-Implementation Support

• Manage and support system go-live activities.

• Ensure system stability during the initial post-implementation period.

• Facilitate handover to the customer support team and manage issue escalation when required.

6. Internal Collaboration & Reporting

• Collaborate closely with Product, Engineering, Sales, and Customer Support teams.

• Collect client feedback to support product enhancement and continuous improvement.

• Provide regular project status updates and reports to management.

Qualifications

• Bachelors degree in Information Systems, Human Resources, Business, Psychology, or a related field.

• Minimum 5 -7 years of experience in HRIS, ERP, or SaaS implementation projects.
  Experience leading a team, min 2 years

• Strong understanding of HR processes such as payroll, attendance, leave management, BPJS, and tax (PPh 21).

• Proven experience managing client-facing projects.

• Excellent communication, problem-solving, and time management skills.

• Ability to handle multiple projects simultaneously in a fast-paced environment.