Job Openings [HN] Strategy Implementation Manager

About the job [HN] Strategy Implementation Manager

INTRODUCTION

Our client, a rapidly growing FinTech company in Southeast Asia, is seeking a highly capable Strategy Implementation Manager to lead the transformation of business strategies into effective operational execution with a focus on lending operations. This position plays a crucial role in bridging the gap between leaderships strategic direction and on-the-ground implementation. The ideal candidate possesses a strong background in financial services, exceptional project execution skills, and a hands-on mindset to drive performance and quality across all business units.


POSITION: Strategy Implementation Manager
Experience Required: Minimum 7 years in a relevant role
Salary: Negotiable
Start Date: As soon as possible


KEY RESPONSIBILITIES

Strategy Execution & Project Delivery

  • Translate business strategies into detailed implementation plans across the lending business.

  • Identify and bridge capability gaps in functions such as credit, sales, collections, and operations.

  • Act as the main executor for high-priority initiatives and directives from senior leadership.

  • Ensure the timely and successful completion of strategic projects without internal delays.

Operational Quality Management

  • Design and implement quality assurance frameworks across all lending activities.

  • Develop evaluation systems to monitor effectiveness and ensure high performance throughout the customer journey.

  • Set quality control standards to create consistency and accountability across functions.

Lending Operations & Business Excellence

  • Ensure consistent service delivery aligned with portfolio, customer, and profitability targets.

  • Lead process improvements that enhance efficiency, customer experience, and risk control.

  • Build scalable operational systems that support business expansion while maintaining compliance.

Performance Monitoring & Analysis

  • Analyze key performance metrics including loan quality, sales performance, and operational KPIs.

  • Provide actionable insights and recommendations to management.

  • Quickly address operational inefficiencies and compliance issues without lengthy escalations.

Cross-Functional Coordination & Team Enablement

  • Collaborate with teams across credit, sales, collections, product, and operations to address business challenges.

  • Lead cross-functional projects to improve processes based on data and feedback.

  • Coach and develop local team members to build long-term capabilities.


REQUIREMENTS

  • At least 7 years of experience in strategy execution, business operations, or project delivery.

  • Background in financial services, banking, fintech, or e-commerce is preferred.

  • Strong experience in data analysis, implementation, and cross-functional collaboration.

  • Proficient in using project management tools and reporting platforms.

  • Excellent problem-solving, communication, and presentation skills.

  • Fluent in Vietnamese; good command of English is a strong advantage.

  • Based in Hanoi.


BENEFITS

Compensation & Leave

  • Salary increases and performance bonuses based on OKRs (mid-year and year-end).

  • 12 paid leave days per year.

  • Monthly allowances for meals, transportation, and mobile phone usage.

  • Personal health insurance and holiday bonus package.

Workplace & Culture

  • Working hours: MondayFriday, 8:30 AM 5:45 PM.

  • Dynamic, modern, and high-performance work environment in a leading FinTech company.

  • Modern tools and infrastructure to boost productivity.

  • Opportunities to work with both local and international teams.

  • Learning and development programs to support long-term career growth.


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