Store Expansion Supervisor

Currently our client who is a well established brand in the E-Commerce Industry is looking for Store Expansion Supervisor as descripted below:

Responsibilities:

• Oversee daily store operations, ensuring high standards of customer service and sales performance.
• Develop and implement strategies to achieve sales targets and maximize revenue.
• Lead, train, and mentor store employees to improve productivity and customer engagement.
• Manage inventory levels, stock replenishment, and supplier coordination.
• Ensure visual merchandising aligns with company standards to drive sales.
• Handle customer inquiries, complaints, and after-sales service efficiently.
• Monitor financial performance, including sales reports, expenses, and profitability.
• Maintain compliance with company policies, industry regulations, and health & safety guidelines.
• Build strong relationships with local customers, businesses, and suppliers to drive store traffic.

Job Requirements:

• Bachelors degree in Business Administration, Retail Management, or a related field (preferred).
• Minimum 3+ years of experience in retail management, preferably in home appliances or phone accessories.
• Great proficiency in English
• Strong leadership and team management skills.
• Excellent communication, customer service, and sales skills.
• Experience in inventory management and stock control.
• Ability to analyze sales reports and develop action plans.
• Proficiency in retail software and POS systems.
• Goal-driven mindset with the ability to work in a fast-paced environment.