Relationship Officer (Mandarin Speaker)

About the Company:

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

Our client is a prominent real estate and property development company in Indonesia, known for its extensive portfolio of residential, commercial, and mixed-use developments.

• Develop and nurture long-term relationships with clients/investor to ensure satisfaction and loyalty. Regularly engage with clients to understand their needs and provide appropriate solutions or assistance.
• Assisting clients/investor needs and concerns and provide appropriate solutions or recommendations.
  
• Serve as the main point of contact for client inquiries, requests, and complaints, ensuring timely resolution and follow-up.
• Serve as the main point of contact for clients, responding promptly to inquiries via phone, email, or in-person meetings.
  
• Research and book transportation, accommodations, and other travel-related services for business trips or personal vacations

Job Requirements:

• Bachelor's degree in business administration, marketing, finance, or a related field is typically required.
• Proficiency in Mandarin is a must.
• Tolerance to alcohol.
• Ability to provide good service in a professional manner to investors/owners.
• Understanding of hotel reservation processes and entertainment venues such as karaoke, golf, restaurants, etc.
• Willingness to work flexible hours and overtime as needed.