Microsoft Teams Voice Solutions Expert

Microsoft Teams Voice Solutions Expert

Talent Hunter is an IT and Telecom Recruitment Company ensuring the best professional opportunities for talents in the high-tech industry and providing quick and cost-effective solutions to client companies seeking the best talent for their business. We believe that each one of us is designing our lives through the everyday choices we.

We are looking for an experienced Microsoft Teams Voice Solutions Expert to join the client's team.

What your role will involve:

• Consulting, design, and implementation of Microsoft Teams enterprise voice solutions in combination with SBCs and Contact Center platforms.
• Translating customer needs into tailored technical solutions that deliver maximum value.
• End-to-end responsibility for technical services, ensuring seamless integration and smooth operation.
• On-call support and performing maintenance tasks outside of regular working hours to keep services running efficiently.
• Collaboration with customers and internal teams, including our operational countries, to ensure service optimization, change and release management, problem resolution, and continuous innovation.
• Maintaining accurate documentation and delivering necessary KPIs to measure performance.
• Ongoing training and knowledge-sharing to stay up to date with the latest technologies and processes in the field.
• Security awareness as a key focus in daily tasks.

What makes you a great fit:

• Proven experience working with Microsoft Teams and enterprise voice solutions.
• Strong technical expertise in Microsoft Teams, Skype for Business, AudioCodes SBC, Anywhere 365, and Samwin.
• Hands-on experience with technologies such as Azure, DNS, IP networks, and firewalls.
• Certifications in Microsoft 365, AudioCodes SBCs, or Contact Center platforms are highly valued.
• Scripting and programming skills with a focus on PowerShell and Graph API.
• Highly organized, structured working style with excellent communication and customer-service orientation.
• Fluent in English, with German being an advantage.

Social benefits: