Moderation & Compliance Specialist

Are you passionate about lifting quality, strengthening compliance, and supporting world-class training outcomes for Aotearoa's industries? 

Our Employer is seeking a highly skilled Moderation & Compliance Specialist to lead the national moderation programme and drive excellence across assessment and quality assurance practices.

As part of the Quality Support team, you will play a pivotal role in ensuring this organisation meets all internal and external quality standards, supporting moderators, assessors, and internal teams to deliver consistent, compliant, and high-quality assessment outcomes.

About the Role

In this leadership-focused role, you will:

Lead Annual Moderation Planning

• Develop and implement a comprehensive annual moderation plan.
• Ensure all internal and external requirements, including NZQA, WDC/ISB, and CMR obligations are met on time.
• Plan and oversee all moderation activities (cluster, peer, panel, onsite etc.).

Drive Insights Through Moderation Analysis

• Design effective systems to analyse data, identify trends, and manage risks.
• Deliver bi-annual moderation reviews and prepare action plans to support best practice and improvement.
• Share insights and outcomes across the organisation to build awareness and celebrate success.

Champion Continuous Improvement

• Implement recommendations from moderation reviews.
• Track improvements and ensure non-verified assessments are resolved within required timeframes.
• Use insights to identify and promote enhancements in assessor practice, resources, and training.

Manage and Develop Moderators

• Oversee the contract moderator pool, including recruitment and capability development.
• Provide training, calibration, feedback, and support to ensure consistency and adherence to national standards.

Lead and Support People

• Provide day-to-day leadership to the Moderation & Compliance Coordinator.
• Allocate tasks, conduct performance reviews, and support capability development.

What You will Bring

Qualifications & Experience

• At least 5 years experience in tertiary or vocational education quality assurance.
• Diploma-level qualification in Adult Education or Quality Assurance.
• Completion of Unit Standards 11551, 11552, and 4098.
• Strong background in planning, conducting, and evaluating moderation activities.
• Proven experience in assessing and managing compliance and quality assurance risks.

Skills & Attributes

• In-depth knowledge of NZQA regulations, CMR requirements, and quality assurance frameworks.
• Strong analytical capability with a solutions-focused approach.
• Exceptional written and verbal communication skills.
• Ability to manage multiple deadlines, work independently, and collaborate across teams.
• Commitment to continuous improvement and innovation.

Why Join?

You will join an organisation committed to developing world-class skills for New Zealand industry, supported by values that encourage collaboration, innovation, and ownership. You will contribute directly to raising the quality of vocational education and making a real impact on learners, assessors, and industry outcomes.

If you are driven by quality, passionate about compliance, and ready to lead meaningful change then this role offers the opportunity to make a nationwide impact.

Apply Now

If you are excited by this opportunity, we would love to hear from you.
Submit your CV and a cover letter and we will be in touch.