Quality Advisor

Do you thrive in environments where quality, learning, and continuous improvement come together? Are you passionate about uplifting assessment practice, strengthening academic quality, and empowering those who support learners every day?

Our Employer is seeking an experienced Quality Advisor to play a pivotal role in elevating academic and assessment quality across Aotearoa's vocational education landscape. If you enjoy building strong relationships, designing impactful training, and championing quality assurance, this is an exciting opportunity to make a meaningful difference.

About the Role

As a Quality Advisor, you will support field-facing teams, assessors, and internal stakeholders to deliver world-class assessment practice. You will bring a portfolio and business-partnering approach, allowing you to develop deep sector knowledge and support quality initiatives that are fit for purpose and impactful.

In this role, you will:

Strengthen Relationships & Collaboration

• Act as a strategic partner between programme-facing teams and Quality Assurance.
• Provide expert advice on curriculum, assessment practice, policies, and best practice guidance.
• Build strong, supportive relationships with portfolio managers, assessors, training advisors, and account managers.

Grow and Support Assessor Capability

• Identify training needs and deliver targeted professional development workshops.
• Provide one-on-one coaching and mentoring to new and at-risk assessors.
• Ensure assessors stay up to date with CMR, assessment standards, moderation expectations, and sector requirements.
• Lead onboarding and ongoing mentoring for new assessors.

Lead Quality Assurance & Compliance Activities

• Support the implementation of the Integrated Quality Assurance Framework (iQAF).
• Conduct quality assurance reviews and identify opportunities for excellence and innovation.
• Communicate policies clearly and ensure compliance is monitored, managed, and continuously improved.
• Develop action plans and support teams to address non-verified outcomes or non-compliance.

Champion Continuous Improvement

• Monitor trends across tertiary education and assessment.
• Share insights and lead communities of practice dedicated to improving moderation and assessment.
• Contribute to strategic initiatives that enhance learner outcomes and academic quality.

What You will Bring

Qualifications & Experience

• Minimum 5 years experience within tertiary or vocational education.
• Diploma-level qualification in Adult Education or Quality Assurance.
• Completion of Unit Standards 11551, 11552, and 4098.

Skills & Attributes

• Recent, relevant experience in quality assurance, moderation, and self-review processes.
• Strong analytical skills with the ability to interpret regulatory frameworks and develop informed recommendations.
• Proven success in delivering training, coaching, and capability-building initiatives.
• Excellent communication skills, written, verbal, and interpersonal.
• A collaborative mindset and commitment to continuous improvement.

Why Join?

This nationally recognised organisation strives for world-class skills for New Zealand industry, supported by values that champion innovation, teamwork, and accountability. As a Quality Advisor, you will directly influence the quality of learning experiences across the country, support industry-relevant assessment practices, and help ensure learners receive the best possible support.

If you are driven by quality, passionate about capability building, and ready to support meaningful change, this is a role where your impact will be felt widely.

How to Apply

If this opportunity excites you, we would love to hear from you.
Apply now with your CV and a brief cover letter.