Kampala, Uganda

Telesales Associate

 Job Description:

About Talent Foresight

Talent Foresight is a dynamic and innovative Human Resource and Management Consulting company dedicated to enabling organizations optimize their talent acquisition and management strategies. We leverage cutting-edge technologies/methodologies to provide data-driven insights and solutions that empower our clients to build high-performing teams. We are passionate about fostering a collaborative and growth-oriented environment where employees can thrive.

About the role

The Telesales Associate will play a crucial role in expanding Talent Foresight's client base by proactively reaching out to potential customers and promoting our products. This role requires a driven and results-oriented individual with excellent communication skills and a passion for sales. The ideal candidate will be adept at building rapport, understanding client needs, and effectively presenting our value proposition.

Responsibilities

Outbound Sales:

  • Conduct high-volume outbound calls to targeted leads to generate new business opportunities.

  • Identify and qualify potential clients based on their needs and alignment with Talent Foresight's offerings.

  • Present and explain the benefits of Talent Foresight's [services/products] to prospective clients.

Lead Management:

  • Maintain accurate and up-to-date records of all sales activities in the CRM system.

  • Follow up on leads in a timely and effective manner to nurture relationships and close deals.

  • Manage and prioritize a pipeline of leads to meet sales targets.

Customer Engagement:

  • Build strong relationships with potential clients by providing exceptional customer service.

  • Address client inquiries and resolve any issues promptly and professionally.

  • Gather feedback from clients to improve sales strategies and product offerings.

Sales Performance:

  • Meet and exceed monthly and quarterly sales targets.

  • Develop and implement effective sales strategies to maximize revenue.

  • Stay up-to-date on industry trends and competitor activities.

Collaboration:

  • Work closely with the sales and marketing teams to ensure alignment of sales efforts.

  • Provide feedback to management on market trends and customer needs.

Qualifications:

  • Proven experience in telesales or a related sales role.

  • Excellent verbal and written communication skills.

  • Strong interpersonal and relationship-building skills.

  • Ability to work independently and as part of a team.

  • Proficiency in using Google Workspace tools such as Spreadsheet

  • Working knowledge of any CRM software would be a plus.

  • Strong organizational and time management skills.

  • Ability to handle rejection and maintain a positive attitude.

  • Knowledge of the Human Resource and Management consulting industry is a plus.

  • A bachelor's degree in any commercial-related field.

Skills:

  • Sales acumen

  • Persuasion and negotiation

  • Active listening

  • Time management

  • Google Work Space is a plus

  • CRM proficiency is a plus

  • Lead qualification