Director of Housekeeping (5-Star Hotel & Resort) - Kuwait

Director of Housekeeping (5-Star Hotel & Resort) - Kuwait

Do you possess exceptional leadership skills and a passion for maintaining impeccable standards of cleanliness and guest satisfaction? Are you a seasoned hospitality professional with a proven track record of managing large housekeeping teams in luxury hotels? If so, we invite you to apply for the exciting position of Director of Housekeeping at our client's prestigious 5-star hotel and resort in Kuwait!

About the Opportunity:

Our client, a leading luxury hotel and resort in Kuwait, is seeking a highly motivated and results-oriented Director of Housekeeping to join their dynamic team. You will play a vital role in ensuring the immaculate presentation and smooth operation of all guest rooms, public areas, and back-of-house facilities, exceeding the expectations of their discerning clientele.

Key Responsibilities:

• Develop, implement, and monitor comprehensive housekeeping standards and procedures that comply with brand guidelines and hygiene regulations.

• Oversee and lead a team of approximately 12 housekeeping staff, including room attendants, housekeeping supervisors, and laundry attendants.

• Foster a positive and professional work environment that motivates and inspires a team of 12 to achieve exceptional results.

• Develop and implement training programs to ensure staff competency in cleaning techniques, guest service protocols, and safety procedures.

• Schedule, assign, and monitor the work of housekeeping personnel, ensuring efficient and timely completion of cleaning tasks for all guest rooms, public areas, and back-of-house facilities.

• Conduct regular inspections to identify and address any cleaning or maintenance issues promptly.

• Implement and maintain a preventative maintenance program for all housekeeping equipment and supplies.

• Prepare and manage departmental budgets, ensuring efficient allocation of resources and cost control.

• Develop and maintain strong relationships with other hotel departments, including Front Office, Engineering, and Maintenance, to ensure seamless guest service and operational efficiency.

• Analyze guest feedback and implement improvements to housekeeping services based on guest's needs and preferences.

• Maintain accurate records of housekeeping operations, including staff scheduling, inventory control, and work performance metrics.

• Stay up-to-date on the latest trends and innovations in the housekeeping industry and implement best practices.

Relevant Job Titles:

• Executive Housekeeper

• Housekeeping Manager

• Hotel Housekeeping Supervisor

• Lead Housekeeping Attendant

Qualifications:

• Minimum 10 years of experience in housekeeping management within luxury hotels or resorts.

• Proven track record of successfully leading and motivating large housekeeping teams (ideally 10+ members).

• In-depth knowledge of housekeeping operations, cleaning techniques, and guest service protocols.

• Excellent communication, interpersonal, and organizational skills.

• Strong leadership and problem-solving abilities.

• Ability to work effectively under pressure and manage multiple priorities simultaneously.

• Impeccable attention to detail and a commitment to exceeding guest expectations.

• Strong budget management skills and a focus on cost control.

• Proficiency in relevant housekeeping management software (preferred).

• Fluency in Arabic and English (highly desirable).

Salary:

• KWD 800 up to KWD 1,000 (USD 2,600 USD 3,255).

Benefits:

• Competitive salary and benefits package.

• Opportunity to lead a team in a prestigious and dynamic environment.

• Be part of a growing and successful hospitality organization.

• Career development and advancement opportunities.

• Work in a beautiful resort setting in Kuwait (if applicable).

To Apply:

Please submit your CV, a cover letter outlining your qualifications and experience leading housekeeping teams in luxury hotels, and a brief description of a successful housekeeping initiative you implemented.

We look forward to hearing from you!