Arabic Speaking Premium Concierge Manager - FTC

As a Premium Concierge Manager, you will be the go-to expert for most esteemed members and. Your mission? To craft extraordinary experiences and provide seamless, personalized support that exceeds expectations. By delivering exquisite, white-glove service, you'll not only build lasting relationships but also elevate their lifestyle to new heights. Every interaction should leave them feeling valued, indulged, and effortlessly empowered to live life.

Key responsibilities

• Booking luxury accommodations, hotels, luxury restaurants, and transfers.
• Securing exclusive reservations for fine dining, private tours, and cultural experiences.

• Managing last-minute changes and unexpected travel disruptions.

• Stay committed to personal growth, with a passion for learning and development.

• Deliver exceptional customer service by understanding member needs, striving for excellence, and working with colleagues to improve best practices.
• Create smooth, personalized, and responsive experiences that go beyond member expectations in every interaction.

Requirements

Skills and Qualifications

• Native or fluent Arabic speaker
• Previous experience in luxury lifestyle management, concierge services, high-end hospitality, or travel planning.
• Background in luxury retail, five-star hotels, private aviation, or exclusive event planning is a plus.
• Experience handling high-net-worth individuals (HNWIs), VIPs, and UHNWI clientele with discretion and professionalism.
• You are deeply committed to delivering an exceptional VIP customer experience, with outstanding verbal and written communication skills

Enjoy a rewarding career with a flexible hybrid working model, giving you the freedom to balance work and life seamlessly. Take advantage of exclusive employee discounts on luxury brands, travel, and experiences. Benefit from working holidays, allowing you to explore the world while staying connected. We invest in your future with exciting career growth opportunities, training, and internal promotions. With comprehensive medical insurance and wellness programs. Plus, many more perks designed to enhance both your professional and personal life!