RPA Developer

Our Partner Client is a Managed Service Provider. They provide solutions to businesses' complex IT problems. They partner with customers in designing, managing, and troubleshooting all aspects of their IT framework - from IT governance and policy-making to cloud services and networking to computer software and hardware, to end-user support. Additionally, they are certified cyber security experts, leveraging deep knowledge and experience to protect our customers from becoming the next victim of a cyber security attack.

The RPA Developer helps drive growth for our customers, via the automation-as-a-service approach to business process optimization. You will join a small but excellent team of Developers to attain desired automation business outcomes. As the RPA Developer, you will perform technical requirements analysis and develop automation solutions using a suite of automation solutions within the Electroneek platform.

This is a full-time role, on a US shift and on a Work From Home set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Build and maintain complete, scalable, resilient, secure, and efficient RPA solutions to meet established SLAs and desired business outcomes.
• Help synthesize Business requirements and translate those into technical user stories for implementation
• Share in the collective responsibility of developing, testing, and releasing RPA automation
• Automates operation and data collection from web interfaces, desktop application interfaces, OCR/IPD, databases, excel, and other service
• Develop automation/systems for exception handling how the bot behaves when it encounters a roadblock
• Provides application support for maximum quality and productivity levels of the product
• Supports control room set-up and ongoing maintenance activities; including, but not limited to the following:
• Access management in accordance with the RPA program and policies
• Manage the privileges of users
• Ensure that the operation of the infrastructure is in according with established RPA procedures and practices
• Responsible for administrating, maintaining, enhancing, and implementing RPA system changes
• Provision Bot user accounts in different directories
• Grant Bot user account required access to systems and
• applications
• Support re-accreditation of Bot user account as needed
• Ensure Bot authentication and provisioning solution architecture remains aligned with organizational enterprise policy
• Monitor applications and services within the environments, participate in on-call rotation, take actions to resolve issues, and implement strategies to prevent future occurrences
• Perform troubleshooting and root cause analysis for Service Incidents

QUALIFICATIONS:

• Minimum overall 5 years of experience in IT
• Bachelors degree in Information Technology or related field
• Minimum 3-5 years of experience in RPA.
• Experience in RPA, with hands-on experience in the ElectroNeek platform
• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS vendor or other cloud service provider
• Knowledge of RPA BOT deployment cycle and Agile development methodologies
• Analytical, and able to improvise configuration and code to adapt to new situations
• Strong problem-solving skills
• Demonstrates ability to learn new things with initiative, curiosity, and courage
• Well organized and can take direction and work independently
• Hands-on experience with MS 365, Azure, Google Workspace, and other cloud services a plus