Head of Operations (Skilling, Non Profit)

Client has been at the forefront of leveraging technology for social good for over two decades. We are the only not-for-profit representing the Indian Tech Industry. Rooted in our philosophy of TechForGood, we focus on creating equitable access and opportunity by helping people and institutions transform the way they address social and economic challenges through technology.

Our key areas of intervention include Digital Literacy, Skilling & Employability, and Women Entrepreneurship.

Role Overview

The Head Skilling & Employability will lead efforts in shaping, scaling, and sustaining skilling and livelihood initiatives across India. This role demands a strategic leader with a strong vision for employability and workforce development, a deep understanding of industry trends, and proven expertise in building partnerships that drive large-scale social impact.

The role holder will design and deliver high-impact programs that enable marginalized communities to access market-relevant skills and sustainable livelihoods, while positioning the organisation as a thought leader in the skilling ecosystem.

Key Responsibilities

Strategic Leadership & Vision

• Define the overall skilling and employability strategy in alignment with orgs vision and Indias evolving workforce needs.
• Drive innovation in program design with a focus on technology-led skilling, future skills, and placement-linked training.
• Represent the Foundation as a thought leader in national and international skilling forums, policy dialogues, and industry platforms.

Program Development & Delivery

• Oversee the end-to-end design, execution, and scaling of skilling programs across geographies.
• Ensure programs cover technical training (Full Stack Development, Python, Data Analysis, Cybersecurity, Cloud Computing, etc.) as well as professional, behavioural, and life skills.
• Establish robust monitoring & evaluation frameworks to measure program effectiveness and long-term impact.
• Ensure quality assurance of training, curriculum alignment, and impactful learner experience.

Partnerships & Ecosystem Engagement

• Build and nurture partnerships with corporates, industry bodies, academia, government agencies, and local institutions to expand opportunities for youth and women.
• Develop and maintain a strong recruiter and employer ecosystem to ensure placement-linked skilling.
• Engage with donors, funders, and CSR partners, ensuring program alignment with their priorities while advancing mission.

Team & Operational Leadership

• Lead, mentor, and inspire a multi-location, cross-functional team to achieve program objectives.
• Oversee resource allocation, budgeting, and operational efficiency across projects.
• Ensure compliance with organizational processes, donor reporting requirements, and regulatory standards.

Impact & Advocacy

• Develop knowledge products, case studies, and impact reports to strengthen orgs positioning as a leader in the employability space.
• Drive visibility of success stories across media, digital platforms, and external communication channels.
• Facilitate donor visits, field immersions, and strategic outreach events.

Key Skills & Competencies

• Graduate / Postgraduate degree in Management, Social Sciences, or related field with 15+ years of progressive experience in skilling, employability, livelihoods, or workforce development.
• Proven experience in leading large-scale programs, multi-location teams, and high-value donor partnerships.
• Strong understanding of labour market trends, employer needs, and emerging job roles.
• Exceptional stakeholder management, with ability to engage with senior industry leaders, government stakeholders, and donors.
• Strong business acumen with ability to balance program impact and sustainability.
• Excellent communication, presentation, and advocacy skills.
• Technology-savvy, with comfort in using data-driven tools for decision-making.
• A collaborative leader who brings vision, inspires teams, and drives measurable outcomes.