Lisbon, Portugal

Field Support

 Job Description:

Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.

We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promote equality and care for others.

Our hiring process is unique! People are selected by their value, education, talent and personality. We dont present ethnicity, religion, national origin, age, gender, sexual orientation or identity.

Its time to burst the bubble, and we will do it together!

What You'll do:

- Installation, configuration, and maintenance of hardware (PCs, laptops, printers, peripherals, videoconferencing equipment);

- Support for operating systems (Windows, macOS);

- Diagnosis and troubleshooting of LAN/WAN/Wi-Fi connectivity issues;

- Support to end users in software-related incidents, namely Microsoft productivity tools and corporate applications;

- Logging interventions in ticketing systems;

- Escalation of complex issues to higher-level support teams;

- User account management in Active Directory and Azure AD;

- Implementation and support of MFA (Microsoft Authenticator, tokens, SMS);

- Application of conditional access policies and device compliance;

- Administration of management tools such as Intune, SCCM, and GPO;

- Large-scale deployment of software and operating systems;

- Monitoring of hardware/software inventory and device compliance;

- Support in security audits and compliance reporting;

- On Site Job; 


What You Are:

- 3+ years of experience in similar roles;

- Proficiency with identity and device management tools (AD, Azure AD, Intune, SCCM);

Advanced knowledge of security policies and MFA;

- Ability to apply and manage GPOs in corporate environments;

- Experience in compliance monitoring and reporting;

- Awareness and training of users in digital security best practices;



What youll get:

- Wage according to candidate's professional experience;

- Remote Work whenever possible;

- Allocation of health insurance from the beginning of the employment;

- Delivery of work equipment adjusted to the performance of functions;

- And others.

Work together with expert teams on projects of large magnitude and intensity, long term together with our clients, all leaders in their industries.

Are you ready to step into a diverse and inclusive world with us?

Together we will promote uniquess!