Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.

We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promote equality and care for others.

Our hiring process is unique! People are selected by their value, education, talent and personality. We dont present ethnicity, religion, national origin, age, gender, sexual orientation or identity.

Its time to burst the bubble, and we will do it together!

What youll do:

- Ability to document processes, status reports and project communications; mo CRM Delivery Manager, the resource will work on different tasks such as:

- Reviewing and maintaining the backlog of projects and activities with the business units;

- Prioritising tasks based on their business value to the company;

- Helping prioritise and negotiate deliveries with internal stakeholders; 

- Defining schedules and delivery deadlines for projects; 

- Coordinating teams involved in projects, ensuring effective communication between all members; 

- Implementing best practices and processes in the CRM field;

- Promoting continuous improvement of the processes and systems in use; 

- Providing technical and functional support for the CRM solutions implemented.

Who you are:

- Minimum of 3 years' experience in implementing CRM solutions (Microsoft Dynamics and SAP Commerce preferred); 

- Experience and in-depth knowledge of CRM-related business processes, especially in the Lead-to-Quote domain; 

- Experience in project management methodologies; 

- Proven experience in managing cross-functional teams, with the ability to lead, motivate and develop teams; 

- Ability to analyse and interpret data to make informed decisions and improve processes; 

- Ability to analyse requirements and technical specifications; 

- Skills to negotiate deadlines, resources and expectations with internal and external stakeholders;

- Knowledge of best practices and industry standards for CRM implementation and management;

- Excellent verbal and written communication skills to interact with different levels of the organisation and clients.

What youll get:

- An inspiring work environment;

- Allocation of health insurance from the beginning of the employment;

- Delivery of work equipment adjusted to the performance of functions;

- Implementation of a hybrid work regime whenever possible;

- Payment of the food allowance in meal card (exempt from legal discounts);

- And others.

Work together with expert teams on projects of large magnitude and intensity, long term together with our clients, all leaders in their industries.

Are you ready to step into a diverse and inclusive world with us?

Together we will promote uniquess!