Lisbon, Lisbon, Portugal

Application Suport Engineer

 Job Description:

Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.

We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without boarders, and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promote equality and care for others.

Our hiring process is unique! People are selected by their value, education, talent and personality. We dont present ethnicity, religion, national origin, age, gender, sexual orientation or identity.

Its time to burst the bubble, and we will do it together!

We are looking for a professional to join a client team

What you will do

  • Experience working with APM (Ex: Dynatrace).
  • Experience in working ITSM systems (For example: Service Now).
  • Experience in process automation (Python/bash).
  • Experience from the user's point of view in querying logs in Kibana.
  • 2-3 Years of experience in TIBCO Business Works technology (container version preferred).
  • Basic knowledge of SQL.
  • Availability to learn technical/application support for Microservices (Java). and APIs (IBM Connect)
  • Availability to carry out prevention.


Who you are

  • Use and configure APM (Application Performance Monitoring), such as Dynatrace, to monitor and improve system performance. 
  • Develop and implement process automation using languages such as Python and bash, with the aim of optimizing operations and reducing possible failures. 
  • Use log analysis tools, such as Kibana, to interpret and resolve technical issues from logs. 
  • Provide support for systems based on TIBCO Business Works technology.

What youll get

  • An inspiring work environment
  • Allocation of health insurance from the beginning of the employment ;
  • Delivery of work equipment adjusted to the performance of functions;
  • Implementation of a hybrid work regime whenever possible;
  • Payment of the food allowance in meal card (exempt from legal discounts);
  • And others

Work together with expert teams on projects of large magnitude and intensity, long term together with our clients, all leaders in their industries.

Are you ready to step into a diverse and inclusive world with us ?

Together we will promote uniquess!

  Required Skills:

Kibana BASIC Prevention Religion Bash Microservices Hiring Energy Consulting Insurance Automation Availability Education Java Python SQL Business