Salesforce Service Cloud Solutions Architect
Job Description:
Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.
We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promote equality and care for others.
Our hiring process is unique! People are selected by their value, education, talent and personality. We dont present ethnicity, religion, national origin, age, gender, sexual orientation or identity.
Its time to burst the bubble, and we will do it together!
We are looking for a professional to join a client team
What you will do
- Design and implement scalable Salesforce Service Cloud solutions;
- Work with stakeholders to translate business requirements into technical solutions;
- Configure and customize Service Cloud features;
- Lead system integrations with other enterprise platforms;
- Ensure best practices in architecture and development;
- Provide post-implementation support and lead technical teams;
Who you are
- 3 to 4 years of experience working with Salesforce, with a focus on Service Cloud;
- Strong expertise in configuring and customizing Salesforce Service Cloud features (cases, knowledge base, Omni-Channel).
- Proficiency in Salesforce development tools (Apex, Visualforce, Lightning Components);
- Experience in integrating Salesforce with other enterprise systems using APIs and middleware;
- Knowledge of Salesforce best practices, security, and data governance;
- Strong problem-solving and communication skills, with the ability to work with cross-functional teams;
- Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are a plus.
What you'll get
- An inspiring work environment;
- Allocation of health insurance from the beginning of the employment ;
- Delivery of work equipment adjusted to the performance of functions;
- Implementation of a hybrid work regime whenever possible;
- Payment of the food allowance in meal card (exempt from legal discounts);
- And others
Work together with expert teams on projects of large magnitude and intensity, long term together with our clients, all leaders in their industries. Are you ready to step into a diverse and inclusive world with us?
Together we will promote uniquess!
Required Skills:
Religion Hiring Energy Consulting Business Requirements Components Features Architecture Insurance Security Education Design Business Communication