Lisbon, Portugal

Team Leader Suporte L2 - Low Code

 Job Description:

Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.

We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promote equality and care for others.

Our hiring process is unique! People are selected by their value, education, talent and personality. We dont present ethnicity, religion, national origin, age, gender, sexual orientation or identity.

Its time to burst the bubble, and we will do it together!

We are looking for a professional to join a client team

What you will do

- Management of the L2 support team for Low Code applications;

- Application incident management;

- Monitoring and optimizing the performance of Low Code applications, identifying and resolving problems to ensure maximum platform performance.

Who you are

- Previous experience in managing L2 application support teams, ideally with 3 to 5 years' experience as a team leader;

- Knowledge of Low Code technologies (e.g. Appian and OutSystems);

- Experience in corrective maintenance and technical support, including analysis and daily resolution of incidents, root cause analysis and creation of problem reports;

- Experience in process automation (Python/ Bash);

- Technical experience in supporting Java APIs (valued);

- Technical experience supporting Angular, Java, SQL Server, HTML, JavaScript, and CSS (valued).

What you'll get

- An inspiring work environment;

- Allocation of health insurance from the beginning of the employment ;

- Delivery of work equipment adjusted to the performance of functions;

- Implementation of a hybrid work regime whenever possible;

- Payment of the food allowance in meal card (exempt from legal discounts);

- And others

Work together with expert teams on projects of large magnitude and intensity, long term together with our clients, all leaders in their industries. Are you ready to step into a diverse and inclusive world with us?

Together we will promote uniquess!

  Required Skills:

Root Cause Analysis Incident Management Religion Bash CSS ROOT Hiring Energy Consulting Insurance Automation Technical Support Education Java HTML Python JavaScript SQL Maintenance Management