Training Site Evaluator

Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.

We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promote equality and care for others.

Our hiring process is unique! People are selected by their value, education, talent and personality. We dont present ethnicity, religion, national origin, age, gender, sexual orientation or identity.

Its time to burst the bubble, and we will do it together!

What You'll do:

- Principal Technician - Support management of Mobile Training Team by planning and coordination of C2FSS iterations with focus on Mobile Training Team and tailored training to ensure business continuity for the TOPFAS Section;

- Planning and coordination of C2FSS iterations with focus on Mobile Training Team and tailored training to ensure business continuity for the TOPFAS Section;

- Liaise with instructors, LCSB, TecB, customers POC to ensure smooth course execution. Prepare iteration related documentations (Admin Instructor) and act as first POC for any issue related to the C2FS iterations;

- Conduct survey to customer location to ensure training can be delivered in alignment with Academy quality standards;

- Inform the management/technical teams about any potential issues that may affect training and provide advice for reasonable solutions;

- Prepare the training environment, coordinating the preparation for trainings at customers' location and ensure the installation of the Mobile training kit if required;

- Coordinate with the logistics team to ensure planning incorporates transport preparation and shipping times;

- Be prepared to learn new capabilities/technologies introduced to bolster the mobile training technical solution;

- Deputize for higher-grade staff, if required;

- The incumbent may be required to perform a similar range of duties within the organisation at the same grade with or without there being any change to the contract; 

- on site Job; 

Who You Are:

- Analytical Skills: Strong problem-solving and troubleshooting ability, with the capacity to quickly identify issues and determine the most efficient resolution;

- Solid experience in hardware and software installation, operations, and troubleshooting (desktops, laptops, printers, peripherals, and operating systems like Windows, macOS, and Linux);

- Basic knowledge of fundamental networking principles (TCP/IP, DNS, DHCP) and experience in resolving network connectivity issues;

- Experience providing technical support for audio-visual equipment;

- Ability to escalate relevant issues, coordinating with training and technical teams when necessary;

- Fluent in portuguese and English;



What you'll get:

- Wage according to candidate's professional experience;

- Remote Work whenever possible;

- Delivery of work equipment adjusted to the performance of functions;

- Benefits plan;

- And others.

Work together with expert teams on projects of large magnitude and intensity, long term together with our clients, all leaders in their industries.

Are you ready to step into a diverse and inclusive world with us?

Together we will promote uniquess!