Senior Dynamics 365 Field Service

Syffer is an all-inclusive consulting company focused on talent, tech and innovation. We exist to elevate companies and humans all around the world, making change, from the inside to the outside.

We believe that technology + human kindness positively impacts every community around the world. Our approach is simple, we see a world without borders, and believe in equal opportunities. We are guided by our core principles of spreading positivity, good energy and promote equality and care for others.

Our hiring process is unique! People are selected by their value, education, talent and personality. We dont present ethnicity, religion, national origin, age, gender, sexual orientation or identity.

Its time to burst the bubble, and we will do it together!

What You'll do:

- Analyze and understand complex service and project-related business processes.

- Translate business requirements into scalable Microsoft Dynamics 365 solutions.

- Implement, configure, optimize, and support Dynamics 365 Field Service and Project Operations environments.

- Advise stakeholders on process improvements, solution design, and system architecture.

- Act as a trusted advisor on both business and organizational challenges.

- Integrate Dynamics 365 solutions with existing business systems and applications.

- Ensure successful project delivery within agreed scope, budget, and timelines.

- Resolve implementation challenges and provide post-go-live support.

- Collaborate with internal teams, partners, and customers to deliver CRM and Customer Engagement solutions.

- Identify new technologies and innovation opportunities to improve customer environments.

- Facilitate customer workshops, training sessions, and user adoption activities.

- Drive long-term customer success, satisfaction, and continuous improvement initiatives.

Who You Are:

- Bachelor's degree (HBO level) or equivalent professional and intellectual working level.

- Minimum 3 years of experience with Microsoft Dynamics 365 Customer Engagement (CE).

- At least 1 year of hands-on experience with Dynamics 365 Field Service, Project Operations, and/or Project Service Automation (PSA).

- Strong ability to analyze business processes and translate requirements into effective system solutions.

- Experience with Dynamics 365 configuration, implementation, and optimization.

- Comfortable working across both functional and technical project areas.

- Strong stakeholder management and customer-facing consulting skills.

- Excellent verbal and written communication skills in English.

- Senior-level consulting experience with the ability to work independently.

- Strong teamwork, problem-solving, and relationship-building skills.

- Willingness to travel occasionally to the Netherlands for onsite customer meetings.

What you'll get:

- Wage according to candidate's professional experience;

- Remote Work whenever possible;

- Delivery of work equipment adjusted to the performance of functions;

- Benefits plan;

- And others.

Work together with expert teams on projects of large magnitude and intensity, long term together with our clients, all leaders in their industries.

Are you ready to step into a diverse and inclusive world with us?

Together we will promote uniquess!