Front of House Attendant – Night Shift

Position : Front of House Attendant – Night Shift

Location: Czech Republic
Employment: Full-Time
Salary: CZK 27,500 = Euro 1140 gross/month
Accommodation: Provided
Visa Sponsorship & Onboarding Air Ticket: Provided

We are looking for an experienced Front of House Attendant – Night Shift to join a professional hotel team in the Czech Republic.This is a multi-skilled position combining Night Reception / Front Office duties with Food & Beverage support. The successful candidate must have previous experience in a 4-star or 5-star hotel and be confident working independently during night operations.

Key Responsibilities

• Ensure the smooth operation of the hotel reception during the night shift.
• Handle guest check-in and check-out, registration, room assignments, payments and guest accounts.
• Operate the hotel Property Management System (PMS) and process reservations and guest information.
• Process payments, credit card pre-authorizations, hotel charges and cash transactions accurately.
• Handle walk-in reservations, room upselling, guest enquiries, telephone calls and emails.
• Respond professionally to guest requests and routine complaints.
• Provide Food & Beverage service during the evening restaurant operation, including taking orders and serving food and beverages.
• Complete night-shift reports, account checks, payment reconciliation and handover information for the morning team.
• Work closely with Reservations, F&B and other hotel departments to ensure smooth hotel operations.
• Follow hotel standards, HACCP, hygiene, health & safety and fire safety procedures.

Candidate Requirements

• Minimum 2 years of experience in a 4-star or 5-star hotel – MANDATORY.
• Previous experience in Front Office, Reception, Night Reception or Guest Services within the hospitality industry.
• Excellent command of English – spoken and written.
• Good experience with hotel PMS systems, reservations and guest accounts.
• Comfortable handling payments, cash, credit cards and basic reconciliation.
• Strong guest service and problem-solving skills.
• Able to work independently during night shifts with minimal supervision.
• Professional, reliable, proactive and highly responsible.
• Strong attention to detail and good administrative skills.
• Flexible and comfortable supporting Food & Beverage operations when required.
• Excellent communication and teamwork skills.

Working Conditions

• 40 hours per week
• Night Shift: 8:00 PM – 8:00 AM
• Rotational short-week / long-week schedule
• Overtime eligible
• One employee per night shift

Benefits

• Accommodation provided
• Medical insurance
• Transportation
• One meal per shift
• Uniform provided
• 4 weeks paid annual leave
• Onboarding air ticket
• Visa sponsorship
• Monthly bonus

Only candidates with a minimum of 2 years of experience in a 4-star or 5-star hotel will be considered.