Floor Manager

Luxury Fine Dining Restaurant | Dubai, UAE

We are hiring an experienced, professional, and hands-on Floor & Events Manager to join a luxury fine dining restaurant in Dubai.

The successful candidate will oversee daily floor operations, lead the service team, coordinate events and buffets, and ensure an exceptional guest experience.

Key Responsibilities:

• Oversee daily restaurant floor operations, including VIP and event areas.
• Supervise, assign, and support waiters, food runners, and service staff.
• Conduct pre-shift briefings and ensure smooth and efficient service.
• Monitor service quality, guest satisfaction, and overall restaurant standards.
• Coordinate closely with the kitchen, reception, cashier, beverage team, and management.
• Plan and coordinate events, including setup, staffing, seating, service, and guest requirements.
• Supervise buffet setup, presentation, replenishment, and service.
• Welcome and maintain communication with VIP guests and event organizers.
• Handle guest requests, feedback, and complaints professionally.
• Train and coach service staff and monitor grooming, hygiene, and performance.
• Monitor restaurant equipment, breakages, wastage, and operational issues.
• Support the Restaurant Manager in maintaining smooth and professional restaurant operations.

Candidate Requirements:

• Previous experience as a Floor Manager, Restaurant Supervisor, Events Manager, or similar role.
• Experience in a fine dining, luxury restaurant, or high-end hospitality environment.
• Proven experience managing events and buffets.
• Strong leadership, communication, and guest-relations skills.
• Good knowledge of food and beverage service standards.
• Strong organizational and multitasking abilities.
• Professional appearance and attention to detail.
• Fluent English is mandatory.
• Arabic or additional languages are an advantage.
• Flexible to work shifts, weekends, and public holidays.

Package & Benefits:

• Total Package: AED 8,000 per month