JOB DESCRIPTION

Position:

MAINTENANCE MANAGER

1. Main Job Purpose:

The primary focus is on:

• Ensuring that preventative and corrective maintenance is done on all electronic components, equipment and traffic management peripherals within the environment
• Activities are performed thoroughly and timeously to improve service delivery to the Client

Development and implementation of procedures and strategies to ensure efficiency within the department/environment

1. Employment Specification:

Education (minimum requirements to perform the job):

School : Grade 12

Post School : Electronic/Electrical Engineering Degree OR BTech Degree

in Electronic/Electrical Engineering OR similar tertiary qualification Job Related : Valid Unendorsed Code 08 Drivers License

Experience : At least 10 years related experience of which 5 should be in

managerial

1. Required Competencies to meet the Job Outcomes:

• Fluent in English - Excellent communication skills on all levels (written & oral)
• Competent financial management skills
• Excellent human resources management skills
• Strong leadership and decision-making skills
• Excellent client relations skills
• Highly motivated individual with strong self-management skills
• Exceptional interpersonal skills
• Strong assertiveness
• Enables and drives a learning culture
• Excellent time management skills
• Good conflict management skills
• Solution driven
• Stress tolerance and adaptability
• Pro-active
• Technical Skills:
  • Expert knowledge of electronics and wiring
  • Expert knowledge of electrical reticulation
  • Excellent fault finding and troubleshooting skills
  • Good electronic installation skills
• Excellent Planning and organising skills
• Advanced computer literacy skills

1. Physical Demands & Work Environment

The physical demands are those required to work in an office and inside and outside of buildings

• Drive a motor vehicle according to standards on public roads
• Extensive travelling
• An ad hoc amount of overtime and standby duties to be performed
• Work in all types of weather
• Largely site work with the office bound duty of admin and attendance of meetings

1. Essential Duties and Responsibilities

Coordination and Supervision

• Coordinate with operational/technical departments to provide guidance on performance and execution of duties within the company environment
• Ensure all health, safety and security policies and procedures are followed at all times
• Ensure that the Company complies with all contractual obligations
• Coordinate with software team and monitor equipment functioning to meet specifications
• Develop maintenance plans, procedures and policies
• Implement and manage maintenance plans
• Interpret and implement quality assurance standards
• Plan and schedule maintenance activities and resources to ensure activities are completed with expected quality and within expected timeframes
• Provide product/system training on a regular basis
• Conduct inspections of all company installations and systems at the sites
• Keep record of all inspections in the prescribed manner and submit timeously to
• management
• Ensure all systems are adequately maintained as per procedures and client
• requirements
• Identify and manage maintenance risks
• Ensure maintenance activities adherence to health and safety procedures
• Liaison and resolving of system problems with third party suppliers/contractors
• Evaluate all system practices and recommend improvements and modifications to all systems to reduce cost
• Management of preventative actions on systems to ensure system performance and consistency and facilitate reduction of system downtime
• Identify and promote efficiencies with the company environment

1. Operations and Reporting

• Compile and submit contractual and ad hoc reports as required by Client and Management
• Manage and procure spares on site as and when needed
• Facilitate the preparation and present project status reports and contractual monthly reports from technicians to management and stakeholders
• Attend to all on site concerns and issues raised by technicians and client
• Oversee and manage ad hoc projects as and when required

1. Communication

• Establish and maintain networks and relationships with stakeholders (internal/external) in order to effectively deliver technical advice and meet expectations
• Analyse and resolve inter-departmental issues and respond to queries timeously
• Facilitate coordination and communication between support/maintenance functions
• Implement communication strategies to ensure effective communication of relevant information and the involvement of direct reports
• Establish and maintain Client and stakeholder interface and relations
• Develop and/or implement strategies to improve efficiency/service delivery and ensure
• maximum output in meeting Service Level Agreements
• Apply strategic planning for maintenance activities and identify areas for generating additional revenue
• Identify and perform R&D activities to find ways to increase performance and functionality and new products that could meet the companys overall business development strategy and the clients requirements

1. Finance

• Compile and manage maintenance budgets
• Analyse, manage and control maintenance costs

Human Resources

• Manage resource allocation
• Monitor and evaluate staff performance, review their daily, weekly and monthly duties on site
• Conduct performance development reviews and recommend potential candidates for possible future training and promotions
• Manage quality and quantity of employee productivity
• Ensure adherence to company policies and procedures
• Guide and support less experienced staff
• Manage and control leave and standby duties for staff

Reports to: Business Manager

Location: Based Offices in IRENE