Oracle EBS EAM / Inventory/ Product Hub Cataloging Functional Consultant

Job Requirements:

• Total Experience: 10–15 years of professional experience.
• Relevant Experience: Minimum 7 years of Oracle EAM implementation and post-implementation support.
• Technical Skills:
  • Oracle Enterprise Asset Management (EAM).
  • Oracle Inventory Management.
  • Oracle Product Hub / Product Information Management (PIM).
  • SQL and RDBMS awareness.
  • Process modelling, fit-gap analysis, functional design and system configuration.
• Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Systems, or an equivalent discipline.
• Language Skills: Proficiency in spoken and written Arabic and English.
• Communication Skills: Strong stakeholder management, analytical, communication and documentation skills..

Key Responsibilities:

1. Support preventive, corrective and predictive maintenance processes, including work orders, asset management, spare parts and maintenance history.
2. Analyse business processes, prepare process diagrams, conduct fit-gap analysis and develop functional designs.
3. Configure Oracle EAM and support integrations with inventory, supply and readiness processes.
4. Lead functional testing, user training, issue resolution, production support and continuous process improvement.
5. Provide application maintenance, enhancement and post-implementation support across production and non-production environments.
6. Participate in transition from the incumbent service provider, including current-state assessment, backlog review and controlled takeover.
7. Meet incident response and service restoration targets, perform root-cause analysis and support after-hours, weekend and holiday call-outs when required.
8. Prepare and maintain standard operating procedures, functional and technical documentation, test evidence, release records and knowledge-transfer materials.
9. Collaborate with customer technical teams, business stakeholders and other support teams to ensure service continuity and compliance with service-level agreements.
10. Support knowledge transfer and ensure proper handover of application support processes and documentation.