Account Admin

Swak BPO Corp. is one of the fastest-growing BPO centers in Clark Freeport Zone. We pride ourselves on doing great work for customers with professionalism, integrity, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an Account Admin to join our growing company.

Job Responsibilities:

• Complete all account-related issues
• Modify all account-related issues requests, including onboarding accounts and termination of employees
• Ensure acquisitions and onboardings are completed on time
• Perform all account administration requests: properly provision all User Account requests and changes
• During onboarding, monitor User Email accounts for carrier credentials
• Perform testing of all applications and their access
• Properly de-provision User Accounts upon separation from the company
• Assist all Support Team members with application/account related issues
• Properly maintain all systems' user information accurately (i.e. User, Organization, Manager, etc. in Active Directory/0365)
• Escalate all issues to IT Management

Job Requirements:

• Bachelor's degree in any related field like Computer Science or IT
• Experience in a blend of technical skills
• Strong organizational abilities
• Good communication skills, both written and verbal
• At least 1 year of experience in any related roles

Why work with Swak BPO Corp.?

• Opportunity to work with international teams and companies
• Opportunity in promotions and salary increases
• A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
• Free meals prepared and provided by the company to promote a healthy lifestyle
• Free shuttle services provided around Angeles City and nearby areas
• A recreational facility that provides comfort and entertainment for employees to unwind

*This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga