Contract Manufacturing Quality Manager

Title: Contract Manufacturing Quality Manager

Location: Mahachai, Thailand

Core Responsibility:

• Serve as the customer's on-site quality leader at its contract manufacturing partner, ensuring the customer's quality standard is met on every line and every build of its electronic devices.
• Lead and develop the on-site quality engineering team, setting coverage across lines, shifts, and builds, giving each engineer clear ownership, and holding a high bar on the quality of their work.
• Direct day-to-day quality operations across the full production process: incoming components, in-process controls including statistical process control (SPC), electronics assembly, final assembly and test, outgoing product, and ongoing reliability testing, all executed against the customer's quality assurance specifications.
• Own day-to-day product release decisions, holding shipments when the data says hold and keeping production moving when the risk is managed.
• Monitor process data across the lines building the customer's product and act on drift and deterioration before it becomes a field problem.
• Own the site-level view of the contract manufacturing master issues list: raise issues quickly, put containment in place, and drive root cause analysis with the contract manufacturer's engineers.
• Execute change control on the ground, ensuring any contract manufacturer-led change to a part, process, material, or equipment is caught, reviewed, and validated before it enters production.
• Work daily with the contract manufacturer's quality and production management, holding them to the customer's standard while building a relationship that makes quality a shared goal.
• Collaborate closely with the customer's Supplier Quality team and its hardware design and operations teams in Auckland, New Zealand.
• Serve as a hands-on leader on the factory floor, operating with a very high level of independence, ownership, and execution speed.

Key Deliverables:

• A capable on-site quality engineering team with clear coverage and ownership across all lines, shifts, and builds.
• Consistent execution of incoming, in-process, and outgoing quality activities and reliability testing to the customer's quality assurance specifications.
• Sound, data-driven product release decisions that protect product quality without unnecessarily stopping production.
• Early detection of process drift through SPC and ongoing monitoring of process data.
• Timely closure of every issue at true root cause, with early escalation to the customer's quality leadership when an issue threatens production, delivery, or product quality.
• No unapproved changes on the line: every part, process, material, or equipment change validated through first article inspection (FAI) and process capability studies before production release.
• Effective support of audits and qualification activities, and clear, data-backed quality reporting to the customer's wider team.
• A team culture where issues are raised fast and escalation is treated as a strength rather than a failure.

Minimum Qualifications

• Bachelor's degree in Electrical/Electronics Engineering, Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related field.
• 10+ years of quality engineering experience in contract manufacturing or electronics manufacturing, including 5+ years leading quality teams on the factory floor.
• Deep working knowledge of incoming, in-process, and outgoing quality, statistical process control, and reliability testing in high-volume electronics production.
• Strong root cause analysis capability, with experience leading structured problem-solving with supplier and contract manufacturer engineers and closing issues only when the fix is proven.
• Experience with change control and validation in a manufacturing environment, including first article inspection and process capability studies.
• Sound judgment on product release decisions under pressure.
• Direct and clear communicator who can hold a high standard with the contract manufacturer, push back on inadequate fixes, and keep the working relationship productive.
• Low ego and comfortable with hard conversations; raises difficult issues early.
• Fluent Thai and excellent verbal and written English communication skills.
• Experience working with a U.S. or global technology company is highly preferred.
• Willingness to travel between sites as required.