Delivery Manager

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudis #1 private event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing half a billion in sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Key Responsibilities:

- Develop detailed project plans, including timelines, milestones, and resource allocation.

- Monitor and track project progress, ensuring milestones are met on time and within budget.

- Identify and mitigate risks and issues that may impact project delivery.

- Lead and motivate project teams, fostering a collaborative and productive work environment.

- Allocate tasks and responsibilities to team members, ensuring optimal utilization of skills and resources.

- Provide regular feedback and support to team members to enhance their performance and professional growth.

- Act as the primary point of contact for all project-related communications with stakeholders.

- Build and maintain strong relationships with clients, ensuring their needs and expectations are met.

- Conduct regular status meetings and updates with stakeholders to keep them informed of project progress and any changes.

- Ensure that all project deliverables meet the required quality standards and comply with organizational policies and procedures.

- Implement and monitor quality control processes to ensure the successful delivery of projects.

- Continuously evaluate and improve delivery processes to enhance efficiency and effectiveness.

- Implement best practices and methodologies to streamline project delivery and optimize resource utilization.

- Manage project budgets, ensuring cost-effectiveness and adherence to financial constraints.

- Optimize resource allocation and utilization to ensure projects are delivered within budget and on time.

- Prepare and present detailed project reports and documentation for stakeholders and senior management.

- Maintain comprehensive project documentation, including plans, schedules, meeting minutes, and status reports.

Additional Responsibilities:

- Manage all projects via Jira, ensuring efficient tracking, reporting, and project management.

- Supervise the operational aspects of the project as needed.

- Ensure seamless integration and use of Jira for all team members.

- Facilitate Jira training and support for team members to enhance their proficiency.

- Adapt and refine agile methodologies to fit the project's requirements and team dynamics.

Qualifications:

- Bachelors degree in Business Administration, Project Management, Information Technology, or a related field. A Masters degree is a plus.

- Proven experience as a Delivery Manager, Project Manager, or in a similar role.

- Experience managing complex projects with cross-functional teams.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Proficiency in project management tools and software, particularly Jira.

- Solid understanding of project management methodologies (e.g., Agile, Scrum, Waterfall).

- Strong problem-solving and decision-making abilities.

- Ability to manage multiple projects simultaneously and meet tight deadlines.

- Project Management Professional (PMP), Certified ScrumMaster (CSM), or similar certification is preferred.

- Jira expertise, with a proven track record of managing projects through Jira.

- Agile certification and extensive experience in agile methodologies are essential.