Job Openings Account Manager

About the job Account Manager

Account Manager – High-Risk Payments | Remote

The client is a rapidly growing Payment Orchestration Platform expanding its commercial team and looking for a strong Account Manager to manage and develop relationships with merchants and PSPs globally.

The client provides exclusive payment methods, competitive fees, and flexible solutions for high-risk verticals. 

This role is for an experienced Account Manager who understands high-risk payments, knows how to build long-term client relationships, analyze payment performance and identify opportunities to increase transaction volumes.

Responsibilities:

  • Manage a portfolio of existing merchants and PSPs, acting as their main point of contact and building long-term client relationships
  • Onboard new clients and coordinate their integration and launch in cooperation with Sales, Risk, Customer Success, Compliance, and Technical Support teams
  • Analyze key payment performance metrics, including Acceptance Rate, traffic volumes, and GEO performance
  • Use payment data to identify opportunities to increase transaction volumes and improve payment processing efficiency
  • Provide clients with guidance on the company's payment products and available solutions
  • Coordinate the resolution of operational, payment-related, and non-standard issues while managing multiple clients and projects simultaneously

Requirements:

  • 2+ years of experience as an Account Manager in payments, FinTech, PSP, or acquiring within high-risk industries
  • Strong understanding of card payments, Apple Pay, Google Pay, payouts, and alternative payment methods in high-risk industries
  • Experience working with merchants and PSPs in high-risk industries
  • Ability to manage multiple clients and projects simultaneously
  • Excellent communication skills
  • Fluent Russian and English

Ideal profile:

You are proactive, client-oriented and commercially minded. You understand the specifics of high-risk payments, know how to build strong relationships with merchants and PSPs and can turn payment performance insights into practical recommendations and business growth.