Job Openings
Account Manager
About the job Account Manager
We are currently looking for a Account Manager to join a fast-growing Fintech company specializing in payment solutions.
The role is fully remote, full-time, and offers a well-balanced benefits package. Fluency in English and the ability to travel internationally are musts. Youll also have the opportunity to collaborate with international banks, optimise payment processes, and build long-term relationships with clients.
Core Requirements:
- Advanced English language skills (both written and spoken).
- Deep understanding of payment systems, online processing, and card brand regulations (PSP, Acquirer, Gateway, Chargeback, VISA/MC rules, etc.).
- Experience working with international banks and online payment industry.
- Strong customer orientation with the ability to build long-term relationships.
- Analytical skills to assess client needs and market opportunities.
- Proven sales skills with the ability to identify and drive new business.
- Preferred Qualifications:
- High level of financial literacy.
- Knowledge of KYC, due diligence, AML, GDPR, and PCI DSS standards and procedures.
Key Responsibilities:
- Manage and nurture relationships with clients, ensuring satisfaction and retention.
- Provide clients with guidance on payment systems, online processing, and card brand regulations (PSP, Acquirer, Gateway, Refund, Chargeback, VISA/MC rules, etc.).
- Collaborate with international banks and payment processors to streamline operations and optimize solutions.
- Handle client queries and provide efficient resolutions in a timely manner.
- Analyze client data and provide insights to improve performance and drive revenue growth.
- Work closely with the sales team to identify new opportunities and assist in closing deals.
- Stay updated on the latest trends and regulations in the online payments industry.