About the job HR Officer - Hospitality Industry
Job Title: HR Officer - Hospitality Industry
As an HR Officer, you will handle end-to-end HR functions for our hospitality client. From recruitment and onboarding to compliance and employee relations, youll play a vital role in ensuring smooth operations for our clients teams.
Key Responsibilities
- Recruitment & Onboarding:
Manage the recruitment process, including job postings, screening, and selection for hospitality roles.
Facilitate seamless onboarding for new hires, including contracts and orientation.
- Employee Relations:
Serve as the primary HR contact for hospitality staff, addressing concerns and resolving conflicts.
Build strong relationships to foster positive work environments across client sites.
- HR Administration:
Maintain employee records and ensure compliance with labour laws and company policies.
Prepare and manage employment contracts, payroll data, and leave records.
- Performance Management:
Coordinate performance reviews and appraisals for client staff.
Advise on training needs and career development plans.
- Compliance:
Ensure adherence to labour laws, health, and safety regulations within client sites.
Conduct periodic audits to ensure compliance with statutory and organizational requirements.
- Reporting:
Generate regular HR reports for internal use and client review.
Provide insights on workforce trends, turnover, and other HR metrics.
Qualifications
Bachelors degree in human resource management or related field.
Professional HR certification (e.g., CHRP) is an added advantage.
3+ years of HR experience, preferably in the hospitality sector.
In-depth knowledge of labour laws and HR best practices.
Skills & Competencies
Strong interpersonal and communication skills.
Proactive problem-solving and conflict-resolution abilities.
Detail-oriented with excellent organizational skills.
Ability to handle multiple clients and work in a fast-paced environment.