Job Openings Head of Human Resources

About the job Head of Human Resources

Role: Head of Human Resources

About the Company

This is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. It is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital. It has a global presence and is trusted by thousands of businesses in over 135 countries and is recognized by Forbes as Best Recruiting Software of 2024. Our goal is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike. Our mission is to offer the best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation.


About the Role

We are seeking a dedicated and experienced Head of Human Resources to join the company. You will play a pivotal role in shaping our organizational culture, scaling our people strategies, and providing a best-in-class work environment. Reporting directly to the CEO, this role requires a hands-on, detail-oriented, and proactive leader who thrives in a fast-paced, dynamic environment. You will oversee all HR functions, ensure seamless office operations, and foster a collaborative and high-performing workplace.

This position offers the opportunity to lead and develop HR and office management practices in a company with a multinational team representing over 20 nationalities, combining strategic vision with operational excellence.


Responsibilities

Human Resources Leadership:

  • Strategic HR: Develop and implement HR strategies that align with the company's growth objectives and support its mission to lead the recruitment software space

  • Team Management: Lead, mentor, and develop a team of HR professionals, fostering a high-performing and collaborative environment

  • Talent Acquisition and Development: Manage the recruitment process to attract, hire, and retain top talent across departments. Design and execute workforce planning, onboarding, and professional development programs

  • Performance and Engagement: Lead performance management systems, fostering a culture of continuous feedback, accountability, and growth

  • Compliance and Risk Management: Ensure compliance with Thai labor laws and global HR best practices. Regularly review and update policies to align with regulatory changes

  • Compensation and Benefits: Collaborate with finance and leadership to design competitive compensation structures and benefits programs that attract and retain top talent

Office Management:

  • Ensure the office environment is maintained to the highest standard, reflecting the company's professionalism and culture

  • Oversee the procurement of office supplies, furniture, and equipment, ensuring adherence to company policies and budgetary guidelines

  • Manage day-to-day facilities operations, including cleanliness, safety, and efficiency, to create a welcoming and productive workspace for all employees

Global Mobility and Expatriate Support:

  • Manage international employee relocations, including visas, work permits, and other expatriate support services, ensuring seamless transitions for team members moving to Thailand

Operational Excellence:

  • Oversee payroll, employee database management, and HR systems to ensure accuracy and efficiency

  • Provide hands-on support and guidance for HR team members and departmental managers on sensitive or complex issues

Executive Support:

  • Serve as a trusted advisor to the CEO, providing insights on workforce planning, organizational development, and employee relations

  • Assist the CEO with business-related activities as required


Qualifications

  • Bachelors or Masters degree in Human Resources, Business Administration, or a related field

  • 8+ years of progressive HR experience, including management roles, preferably within tech or SaaS organizations

  • Demonstrated experience in HR strategy, talent acquisition, and office management

  • Strong understanding of Thai labor laws and regulations; BOI knowledge is a plus

  • Fluent English communication skills, both written and verbal

  • Proven ability to work hands-on and manage details while driving high-level strategies

  • Experience managing global mobility, including visas and work permits

  • Ability to lead with empathy, drive engagement, and inspire high-performing teams

  • Highly organized, proactive, and capable of managing multiple priorities in a fast-paced environment

  • Knowledge of international compliance standards, such as SOC 2 Type 2 or ISO, is advantageous


Language Proficiency

  • Fluent in Thai & English (both written and verbal)


Benefits

  • Well-funded start-up backed by Surge & Sequoia

  • Be part of one of the fastest-growing B2B SaaS start-ups in the region

  • You will be collaborating with talented individuals in the industry

  • Join a lively and highly international team

  • Indulge in a challenging and innovative working culture

  • Attractive medical healthcare plan

  • Personal development allowance

  • 2 weeks of work from anywhere per year

  • Regular fun team-building activities

  • Company trip


Working Conditions

  • 100% onsite @ Orakan Building, Bangkok


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