Senior Account Manager

About the Company

Our startup is a rapidly growing technology company serving the fintech industry. We have developed innovative software solutions that are transforming the way financial institutions operate. With a strong focus on customer success, we are committed to empowering our clients to achieve their business goals through our cutting-edge products and services.

About the Role

As a Senior Account Manager, you will play a pivotal role in driving our company's sales and business development efforts. You will be responsible for managing and growing relationships with our key enterprise clients, identifying new business opportunities, and ensuring exceptional customer satisfaction. This is an exciting opportunity to join a dynamic, fast-paced environment and make a significant impact on the growth of our organization.

Responsibilities

• Proactively manage and develop relationships with assigned enterprise-level accounts

• Serve as the primary point of contact for client inquiries and requests

• Understand client business needs and objectives, and propose tailored solutions

• Collaborate with cross-functional teams to deliver exceptional customer experiences

• Identify upsell and cross-sell opportunities within your client portfolio

• Develop and execute strategic account plans to drive revenue growth

• Represent the company at industry events and client meetings

• Provide regular updates on account performance and pipeline development

Qualifications

• 7+ years of experience in a senior account management or business development role, preferably in the fintech or software industry

• Proven track record of successfully managing and growing enterprise-level accounts

• Excellent interpersonal and communication skills, with the ability to effectively liaise with C-level executives

• Strong problem-solving and negotiation skills, with the ability to navigate complex client environments

• Proficient in utilizing customer relationship management (CRM) tools and data analysis

• Bachelor's degree in Business, Marketing, or a related field; advanced degree preferred

Benefits

• Competitive salary and performance-based bonuses

• Comprehensive health, dental, and vision insurance coverage

• Generous paid time off and flexible work arrangements

• Opportunities for professional development and career advancement

• Equity-based compensation and participation in the company's success

Working Condition

• Fast-paced, dynamic startup environment

• Frequent travel to client sites and industry events (approximately 30% of time)

• Collaborative and cross-functional team-based work

• Opportunities for remote work and flexible scheduling