Head of HR & Admin

About the Role

The Head of Human Resources role is responsible for elevating the organizations culture and driving innovation across all people strategies. This position requires a visionary leader with a strong background in HR management, a commitment to enhancing the employee experience, and the capability to guide and inspire a highly collaborative team.

Responsibilities

• Develop and implement HR strategies aligned with organizational goals
• Oversee the performance management system and conduct feedback sessions
• Lead the development and improvement of HR policies and procedures
• Manage employee benefits programs and develop incentive schemes
• Design and implement training programs to enhance employee skills
• Handle employee relations matters and mediate conflicts
• Self-recruitment and when necessary collaborate with hiring managers to attract and recruit top talent
• Utilize HR analytics to provide insights into workforce trends and metrics
• Champion DEI initiatives and implement strategies for equity and fairness
• Develop initiatives to enhance employee engagement and satisfaction
• Ensure compliance with relevant labor laws and industry regulations
• Foster a positive and inclusive workplace culture
• Develop and implement succession planning strategies
• Address and resolve workplace conflicts promptly and effectively
• Lead HR aspects of organizational change initiatives and transitions
• Improve the internal control and standard of work
• Support the CEO in formulating policies and providing all facts needed for the Board of Directors to make decisions
• Provides strong leadership and direction on key functional areas including recruitment, HR business partner, HRIS & policies, compensation & benefit, and organizational development

HR Management:

• Hiring, training, and supervising staff, and fostering a productive and positive work environment. Improve the internal control, KPI and standard of work
• Implement the company policies based on corporate guidelines to align with the corporate directions and achieve business goals
• Drives all efforts around increasing employee engagement within the function
• Build organization effectiveness
• Build Performance Management culture to ensure that employees are fairly rewarded and well-developed in the right direction
• Ensure HR Operations are complied with rules and regulations

Qualifications

• Bachelors or Masters degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field
• 7-10 years of progressive HR experience, with 3-5 years in a managerial or leadership role
• Strong understanding of Thai labor laws, HR compliance requirements, and HR operational standards
• Proven experience developing and implementing HR strategies, policies, and organizational frameworks
• Hands-on experience in key HR functions: recruitment, HRBP, compensation & benefits, performance management, HRIS, and employee relations
• Demonstrated ability to manage and resolve employee relations issues and workplace conflicts
• Strong experience designing and managing performance management systems and KPIs
• Ability to build employee engagement initiatives and foster a positive workplace culture
• Experience leading organizational changes, transitions, and workforce planning initiatives
• Data-driven mindset with the ability to use HR analytics for insights and decision-making
• Strong leadership skills with experience supervising HR teams and improving internal processes

Language Proficiency

• Native Thai, Full Working Proficient English