Team Leader - Restaurants

The Team Leader will be responsible for overseeing the daily operations of our restaurant, ensuring that our team delivers top-notch service and maintains high standards of quality. The ideal candidate will have previous experience in a supervisory role in the restaurant industry and a passion for delivering exceptional customer service.

Key Responsibilities:

- Lead and motivate a team of restaurant staff to provide excellent customer service and maintain a positive work environment

- Ensure that all team members are properly trained on company policies, procedures, and standards

- Monitor and maintain inventory levels, ensuring that all supplies and ingredients are well-stocked

- Create and implement strategies to increase sales and improve overall restaurant performance

- Handle customer inquiries, complaints, and feedback in a professional and timely manner

- Conduct regular team meetings to communicate goals, expectations, and provide feedback

- Collaborate with the management team to develop and implement new menus, promotions, and marketing initiatives

- Maintain a clean and organized restaurant environment, ensuring compliance with health and safety regulations

- Monitor and control costs, including labor and food costs, to meet budget targets

- Train and develop team members to ensure they are equipped with the necessary skills and knowledge to perform their duties effectively

- Handle scheduling and shift assignments to ensure adequate staffing levels at all times

- Stay up-to-date with industry trends and make recommendations for improvements to enhance the customer experience

Qualifications:

- Minimum of 2 years experience in a supervisory role in the restaurant industry

- Excellent leadership and communication skills

- Strong customer service skills and a passion for providing exceptional service

- Knowledge of food and beverage operations, including inventory management and cost control

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Strong problem-solving and decision-making skills

- Flexibility to work evenings, weekends, and holidays as needed

- Knowledge of health and safety regulations and procedures

- Proficient in Microsoft Office and restaurant management software

- High school diploma or equivalent; degree in hospitality or related field is a plus

If you are a self-motivated and results-driven individual with a passion for the restaurant industry, we want to hear from you! Join our team at Star Services LLC and be a part of a company that values its employees and provides opportunities for growth and development. Apply now for this exciting opportunity.