Accounts Receivable Specialist (Remote)

Job Title: Accounts Receivable Specialist (Remote)

Role Overview:

The Accounts Receivable Specialist is responsible for the collection of outstanding customer debts. Duties include
processing customer refunds, keeping notes updated in the customer files, collecting on past due accounts, working with the billing department to resolve billing issues and engaging with Sales and Account Management to maintain customer relations.

Responsibilities:

• Contact customers via phone, email, or mail to collect outstanding payments.
• Monitor and follow up on overdue accounts to ensure timely payment.
• Record details of collection efforts and customer interactions.
• Build effective relationships with customers to resolve past due accounts.
• Interact with Sales, Account Management and Billing departments to resolve customer disputes.
• Research and resolve payment discrepancies.
• Research and correct escalated billing discrepancies and misapplied payments.
• Prepare custom account statements.
• Manipulate large amounts of data in Excel utilizing Pivot Tables and V-Lookups.
• Assist with Cash Applications.

Qualifications:

• High School Diploma or equivalent.
• Basic MS Office knowledge (especially Excel).
• Experience in Accounts Receivable and B2B Collection.
• Proven track record of successful debt collection and account management.
• Experience with high volume email.
• High attention to detail.
• Strong data entry and math skills (numbers-oriented individual).
• Intermediate MS Office knowledge (especially Excel).
• Experience working in multiple databases for different companies.
• 5+ years' experience in Accounts Receivable and B2B Collection.

Schedule: ​GY Shift (US Hours)

Setup: ​Remote / WFH

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package
  • HMO Day 1 + FREE dependent coverage
  • De minimis and allowances
  • Attendance bonus
  • Paid time offs
• Company-provided work setup (laptop, monitor, accessories)
• Training, career growth, and global exposure
• A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!