Supply Specialist

Duties & Responsibilities

• As a Supply Specialist you will respond promptly to customer needs by taking and fulfilling orders by phone and email.
• Additionally, you will respond to requests for service and assistance, manage difficult or emotional customer situations, and listen intently and respond in a positive manner to all requests and questions.
• This position requires excellent customer relation skills, the ability to think critically and communicate well with our customers both internal and external.

Qualifications:

• 1 to 2 years previous customer service/call center experience highly preferred

• Excellent customer relation skills

• Strong time management and organizational skills

• Attention to detail

• Problem Solving Proactively identifies and resolves problems in a timely manner

• Strong written and oral communication skills

• Strong self-motivator with ability to works independently, yet a great team player

• Intermediate computer knowledge *MS Office (Excel, Word, Outlook)

• Adaptable to frequent process changes and improvements

• Reliable transportation

• Industry experience preferred

PERKS:

• Remote Work Setup
• Company Laptop provided
• HMO Coverage on Day 1
• 1 FREE HMO Dependent after 6 months*
• Additional Paid Time Off (Vacation Leave, Sick Leave, Birthday Leave,
• Maternity Leave, Paternity Leave, Solo Parent Leave, and more)
• Unused Leave Conversion
• Attendance bonus
• Annual bonus
• Monthly prizes and bonuses!
• Up to 30K referral bonus!