PowerApps Developer

Duties & Responsibilities:

• Work with client and project team members to design, test, and deploy automation scripts, apps, and flows.
  
• Troubleshoot and resolve bugs and configuration issues within various flows, scripts, and forms.
  
• Design, build, and publish PowerApps to the Microsoft App Store and Teams/SharePoint Online
  
• Monitor and respond quickly and effectively to support requests escalated through client and internal teams.
  
• Monitor automation ticket queues and processes on a first-in first-out based SLA.
  
• Assist in drafting documentation and process flows to automation efforts.
  
• Work with vendor support resources design, build, and troubleshoot solutions.
  
• Participate in routine meetings and provide metrics and reporting for position goals.
  
• Exhibit professional appearance and conduct in accordance with company standards.
  

• Document resolutions and contribute to the knowledge base library.

• Provide after hours support or scheduled project support as needed.

Qualifications:

• At least 3 years of recent technical support or application development experience within the small or mid-sized business market.
  
• This position requires a minimum of an Associate’s Degree (with a Bachelor’s degree preferred); or an equivalent combination of education
  
• Must be able to effectively communicate in specific terms about technologies used by our teams/clients, including Azure Active Directory, Microsoft PowerApps, Dynamics 365, SharePoint Online, and related services.