Support Officer (Management Information Systems)

• Provide day-to-day technical support to employees on network infrastructure, desktop systems and first level support for office equipment (printers and scanners).
• Monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.
• Responding in a timely manner to service issues and requests
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Provide basic training and guidelines for new staff member
• Server and O365 Administration
• Other duties as assigned by Supervisor

Requirements:

• Diploma/Degree in IT / Equivalent IT Certificate from a recognized college.
• Must have good knowledge of computer hardware and software.
• Experience in computer supports.
• Excellent interpersonal, good written and verbal communication skills.
• Problem-solving skills.
• Familiar with PowerShell, O365 Administration, and Share Point.
• Knowledge of webpage design will be an added advantage.
• Familiar with Autodesk and Bentley configuration will be an added advantage