USRN - Indiana

About StaffHero

StaffHero connects businesses with highly skilled remote professionals to help them scale efficiently and cost-effectively. We provide end-to-end workforce solutions, including recruitment, onboarding, training, payroll, compliance, and workforce management. Our healthcare clients rely on us to deliver exceptional clinical talent and operational support while maintaining the highest standards of patient care.

Position Overview

StaffHero is seeking an experienced Registered Nurse (USRN) with an active Indiana Registered Nurse license to join our healthcare team. This fully remote role supports patients, healthcare providers, and clinical operations through patient communication, care coordination, clinical documentation, and other nursing-related responsibilities.

The ideal candidate is compassionate, detail-oriented, and experienced in providing high-quality clinical support while working independently in a remote environment.

Key Responsibilities

• Provide nursing support and clinical guidance to patients and healthcare providers.
• Conduct patient outreach, follow-up calls, and care coordination activities.
• Review, document, and maintain accurate patient records in EMR/EHR systems.
• Educate patients regarding medications, treatment plans, appointments, and available healthcare resources.
• Collaborate with physicians, case managers, and interdisciplinary healthcare teams.
• Support case management, utilization review, patient intake, or clinical support functions as assigned.
• Ensure compliance with HIPAA, organizational policies, and client requirements.
• Escalate urgent clinical concerns appropriately.
• Maintain accurate and timely clinical documentation.
• Participate in team meetings, training, and continuous quality improvement initiatives.

Qualifications

Required

• Active and unrestricted Registered Nurse (RN) license in Indiana.
• Minimum of 2 years of clinical nursing experience.
• Strong clinical assessment and critical-thinking skills.
• Excellent verbal and written communication skills.
• Experience using Electronic Medical Records (EMR/EHR) systems.
• Strong organizational and documentation skills.
• Ability to work independently in a remote environment.
• Reliable internet connection and dedicated home office.

Preferred

• Additional active US state nursing licenses.
• Experience in case management, utilization review, telehealth, patient intake, care coordination, or managed care.
• Previous remote nursing experience.
• Bachelor's degree in Nursing (BSN) preferred.
• What Success Looks Like
• Patients receive timely, compassionate, and professional clinical support.
• Clinical documentation is accurate, complete, and compliant.
• Communication with patients and providers is clear and effective.
• Assigned tasks are completed efficiently while maintaining high-quality standards.
• Excellent patient satisfaction and operational performance are consistently achieved.

Work Arrangement

• Full-Time
• Remote
• Active Indiana RN License Required
• Must be available to work during designated US business hours
• Reliable internet connection and dedicated workspace required