Parts Order Fulfillment Analyst

We are seeking a highly analytical and detail-oriented Parts Order Fulfillment Analyst to play a critical role in forecasting, planning, and ensuring the availability of service parts. This role requires a strategic thinker who can leverage data insights, collaborate cross-functionally, and drive efficiencies in the order fulfillment process. The ideal candidate will have a strong background in operations support, procurement, and supply chain management, with a keen ability to make data-driven decisions that enhance overall service part performance.

Key Responsibilities

• Develop and manage forecasts for new service parts, utilizing historical data and cross-functional input.
• Collaborate with product support, supply management, engineering, and marketing teams to define service part requirements.
• Analyze and adjust service part forecasts and ordering activities based on data insights.
• Oversee the Order Fulfillment Process, ensuring optimal service part availability and alignment with master schedules.
• Execute business activities in compliance with division policies, processes, and objectives.
• Utilize key metrics and analytics to enhance business processes and improve customer experience.

Required Skills & Qualifications

• Strong analytical skills with the ability to evaluate information and make trade-off decisions.
• Excellent communication and teamwork abilities.
• Project management experience.
• Proficiency in SAP and Microsoft Office Suite.
• Hands-on experience in operations support functions such as purchasing, warehousing, logistics, or service parts management.

Preferred Qualifications (What Sets You Apart)

• Knowledge of supply base management and operational principles.
• Familiarity with mechanical, electrical, and hydraulic systems.
• Experience working in a service support environment.
• Strong data analytics and reporting capabilities.
• Ability to plan, organize, and execute engineering-related projects.

Why Join Us?

This role offers an exciting opportunity to work in a dynamic and collaborative environment where your expertise in forecasting, supply chain, and data analytics will directly contribute to operational success. If you are a problem-solver with a passion for process optimization, we encourage you to apply and become a key player in driving efficiency and innovation within our organization.