Process Engineer

Join Our Team as a Field Process Engineer

Are you passionate about pushing the boundaries of technology and delivering exceptional customer solutions? We invite you to bring your expertise and innovation to our dynamic team. As a Field Process Engineer, you'll play a pivotal role in shaping the future of advanced equipment processes while supporting customers worldwide.

The Group You'll Be A Part Of

Our Customer Support Business Group is committed to providing premier customer support throughout the lifecycle of advanced equipment. We drive performance, productivity, safety, and quality to ensure optimal functionality and efficiency. Through innovative service and lifecycle solutions, we empower our customers to achieve success in their most critical operations.

The Impact You'll Make

In this role, you will be a customer-focused expert, delivering process support and developing solutions that optimize equipment performance. You will have the opportunity to design and implement cutting-edge processes, conduct critical experiments, and collaborate with cross-functional teams to address evolving customer needs. Your contributions will directly enhance productivity, reliability, and customer satisfaction, positioning you as a key partner in our customers success.

What You'll Do

• Process Support: Provide on-site support to resolve process and system challenges, install equipment, and drive productivity improvements.
• New Application Development: Lead evaluations and beta-site installations for groundbreaking technologies and applications.
• Experimentation and Analysis: Design experiments, analyze results, and generate reports to optimize device architectures and process modules.
• Customer Collaboration: Partner with customers to meet new technology requirements, support existing processes, and conduct root cause analysis for process deviations.
• Process Innovation: Develop and refine processes, define best-known-method recipes, and collaborate with hardware engineering to characterize and enhance equipment performance.
• Cross-Functional Coordination: Work closely with internal teams and customers to address challenges, understand technology roadmaps, and deliver exceptional solutions.
• Technical Leadership: Provide guidance and training to Field Service Engineers, Technicians, and customers, while fostering continuous improvement.
• Statistical Analysis: Analyze performance trends, recommend design changes, and implement strategies for improved outcomes.

Who Were Looking For

Minimum Qualifications:

• Advanced degree in Electronics, Chemistry, Physics, Material Science, or related field (PhD preferred; Masters with 3+ years or Bachelors with 6+ years of experience acceptable).
• Proficiency with data analysis tools, word processing, spreadsheets, and presentation software.
• Strong communication skills, both written and verbal, with a customer-focused approach.
• Ability to work in cleanroom environments, wearing appropriate protective equipment.

Preferred Qualifications:

• Expertise in Statistical Process Control (SPC) and Design of Experiments (DOE).
• Exceptional organizational and multitasking abilities to manage shifting priorities and meet deadlines.
• Outstanding interpersonal skills with a collaborative mindset to thrive in a matrixed, team-oriented environment.

Why Join Us?

This is more than just a job - its a chance to innovate and make a difference in the industry. By joining our team, you'll gain access to cutting-edge technologies, professional growth opportunities, and a collaborative work environment where your contributions are valued.

Take the next step in your career journey and be part of a team that delivers excellence, drives innovation, and partners for success.

Apply Today!