About the job Human Resources Coordinator
Are you passionate about delivering exceptional employee support and driving process improvements? Were seeking a Human Resources Coordinator to join our dynamic Human Resources Operations team. This role offers a hybrid work environment and the opportunity to make a meaningful impact by providing quality service and support to employees and HR teams.
Your Responsibilities:
As an Employee Experience Representative, you will play a key role in ensuring seamless HR operations and exceptional service delivery. In this role, you will:
- Deliver exceptional customer service by researching, resolving, and responding to inquiries in a timely and professional manner.
- Administer HR processes, including tactical processes related to talent acquisition, internal transfers, organizational management, employee records maintenance, and training administration.
- Maintain strict confidentiality while managing sensitive employee information.
- Participate in continuous improvement initiatives, proposing solutions for more efficient HR support.
- Ensure Service Level Agreements (SLAs) are consistently met or exceeded.
- Collaborate with team members to resolve escalations and enhance processes.
What Skills You Need (Required):
- Exceptional attention to detail.
- Proven ability to multitask and adapt to changing priorities.
- Strong analytical, organizational, and problem-solving skills.
- Experience collaborating effectively in a team environment.
- Outstanding written, oral, and interpersonal communication skills.
- Demonstrated ability to drive and support process improvements.
What Makes You Stand Out (Preferred):
- Experience in HR processes or an HR operations role.
- Excellent customer service skills.
- Familiarity with Success Factor system modules (e.g., Learning Administration, Employee Profile, Recruiting, Onboarding).
- Proficiency with Microsoft Excel.
Education:
- High School Diploma is required
- Associates or Bachelors Degree in Human Resources, Business, or a related discipline is highly preferred
Join a team that values collaboration, innovation, and excellence in HR operations. If youre ready to contribute your skills and make a difference, wed love to hear from you!